Arrow Environmental Services

Our Rating: 7
Call (800) 226-3139 to verify service in your area.

60 years in business

1 states

About Arrow Environmental Services

Arrow Services has been providing quality pest control services to Florida since 1958, so you know you’re working with a trusted brand that understands your specific needs. The company offers state of the art termite control services, as well as environmentally friendly pest control, lawn, and bed bug services. Arrow Services is proud to have localized expertise with a dedicated team and affordable services to fit every customer’s lifestyle and budget. It’s easy to schedule an appointment with a free inspection and evaluation online or over the phone, and you’ll find satisfaction with Arrow Service’s innovative and eco-friendly methods of eliminating pests in your home and business.

Our Rating

The pest control services that Arrow Services offers include quality and expertise through a well-informed team, though consistency may vary between locations. Arrow Services only benefits residents in certain parts of Florida, so there aren’t many reviews to fully determine the company’s positive and negative traits. We do know that management cares about customers enough to reach out with helpful solutions, and the company offers many affordable options to help customers stay on budget. The company can work on organization across teams, and some aspects of customer service need improvement. Arrow Services does provide innovative methods of eliminating termites, and eco-friendly treatments also offer peace of mind for many customers.

Reliability: 6 / out of 10

Features & Services: 8 / out of 10

Customer Service & Reviews: 6 / out of 10

Costs: 9 / out of 10

In This Review:

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Reliability

Arrow Services provides pest control services to residents in Central, West Central and Southwest Florida. By servicing this specific region, the company is well educated on the types of pests in this area and are dedicated to providing localized, high-quality pest control. The eight branch offices in Florida specialize in residential and commercial pest control needs, and Arrow Services has been proudly serving residents and businesses since 1958. The company was even created by the son of the first pest control company owner in the United States.

Arrow Service’s identity is a trusted local pest control expert, and the company also utilizes innovative and environmentally friendly pest control options. The company’s team members have been with the company for at least a decade. They’re familiar with the local pests and environmentally friendly methods of eliminating problems in homes and businesses. You’ll receive a 24-hour initial service guarantee, with a team that’s punctual and cares about personal relationships. You can also rest assured that difficult pest problems can be taken care of with re-treatments, at no cost to you.

Our Rating: 6 / out of 10
R

Pro

Localized services increases familiarity with pests of the area
Q

Con

Very limited area for services

Features & Services Provided

Arrow Services offers year-round pest control and protects against many types of rodents, insects, and bugs that can harm your home or business.

You can also protect against specialty pests such as bed bugs and termites. The company handles termites with the innovative Sentricon System, including a bait system that eliminates termites’ entire colonies. The Sentricon System and other methods that Arrow Services uses for pest control are more friendly for the environment compared to traditional pest control.

Arrows’ efforts don’t include harmful chemicals. Whenever chemicals are used, they’re kept within baits instead of distributed throughout the home or yard. The methods that Arrow Services uses are safe for humans and pets, so you don’t have to stress about your health or your loved ones.

Our Rating: 8 / out of 10
R

Pro

Specialized termite services that eliminate colonies, along with environmentally friendly practices
Q

Con

You must specifically request indoor services if needed repeatedly

Arrow Services also provides lawn and ornamental services to maintain and protect your lawn and shrubs. You can also take advantage of the moisture control and pest insulation services that the company offers.

These additional services can be very appealing for customers who want a full-service treatment of their home or may have unique needs. If you’re unsure of what services you may need, you can feel at ease with Arrow Services’ free five-point pest inspection. The evaluation covers your interior, exterior, attic, foundation, crawlspace, basement, and assessment for termites and other organisms that can destroy wood.

The assessment also means you don’t have to commit to a pest control plan until you know exactly what services your home or business would benefit from, and the Arrow Services team can make you aware of pests that you never even knew you had.

  • Quality termite protection with the Sentricon System
  • Environmentally friendly methods and products
  • Bed bug control
  • Child and pet-friendly services
  • Free re-treatments
  • Lawn and ornamental services
  • Mosquito control
  • Rodent control
  • Moisture control and pest insulation services
  • Total Home Pest Evaluation

Customer Support & Reviews

Arrow Environmental Services has an A+ rating with the Better Business Bureau, though reviews and customer support for Arrow Environmental Services typically vary based on the local branch. For example, the overall reviews of the services in Orlando, Florida are highly critical, whereas the Cape Coral area has consistently positive experiences.

Negative reviews share that the call center that handles customer service and appointments isn’t consistently reliable, and some customer’s lawns had issues following services. Many negative reviews are older, so issues with contacting the company and reliability may have improved in the last few years.

While some customers expressed difficulty getting in contact with customer service, many stated that they had successful resolutions with the branch managers who contacted them to rectify any issues. Positive reviews for the more reliable teams and areas say that the employees are punctual and friendly.

Overall, the company offers quality services and advice for a pest-free home and business. To contact Arrow Service’s customer service, you can reach out by phone, online form submission, and email. It’s also easy to schedule services online, and the company will contact you within 24 hours to confirm your appointment, and then you have access to your online account and records whenever you need it.

Our Rating: 6 / out of 10
R

Pro

Inconsistency in lawn services and customer service
Q

Con

Branch managers are willing to reach out to customers and rectify issues
“We were going to resod our lawn; the salesman didn’t think we needed it; he talked us into giving arrow three months trial maintenance first. He was right. We now have the prettiest lawn on the block. We’re thrilled with their service.”- Angie’s List Reviewer

Cost

The cost for pest control services with Arrow Services can vary for each customer, and won’t be fully determined until the initial appointment and inspection. The cost is based on the type of plan you want, your home or business size, amount and types of pests, degree of the infestation, lawn and environment types, and if you’re looking for services for specialty pests.

Customers expressed that the cost of services isn’t too high compared to competitors. To help keep costs low, the company also offers a customer referral program and discounts on many services. You can also utilize convenient payment options, and you can customize packages to fit your lifestyle and budget. Every customer also receives a Total Home Pest Evaluation, which is a free five-point pest inspection service.

Our Rating: 9 / out of 10
R

Pro

Free inspection, referral program, and discounted services
Q

Con

Costs cannot be determined until the inspection

Conclusion

Arrow Services is an excellent option for anyone who takes environmentally friendly pest control seriously. While the company only benefits customers in specific regions throughout Florida, those residents can take advantage of the expertise, familiarity of pests and quality methods, and personalized touch that a local pest control business can offer. Arrow Services can provide you with the budget-friendly pest control service you’ve been looking for, and their same-day service guarantee with free inspections is a harmless way to help you obtain a pest-free home and business.

Reliability: 6 / out of 10

Features & Services: 8 / out of 10

Customer Service & Reviews: 6 / out of 10

Costs: 9 / out of 10

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