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Guardian Pest Solutions of Superior, WI

3131 Halvor Ln, Superior, WI 54880

Visitor Rating

2.78/5 Average

Based on 23 reviews around the web How We Rate

More Areas Covered by Guardian Pest Solutions of Superior, WI

  • Duluth, MN
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  • South Range, WI
  • Esko, MN
  • Poplar, WI
  • Foxboro, WI
  • Hawthorne, WI
  • Cloquet, MN
  • Twig, MN
  • Maple, WI
  • Lake Nebagamon, WI
  • Knife River, MN
  • Holyoke, MN
  • Saginaw, MN
  • Wrenshall, MN
  • Carlton, MN
Disclaimer

The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

Visitor Review

2.78/5

Average

Based on 23 reviews around the web

How We Rate

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This branch ranks 2nd out of 4 pest control companies serving this zip code.

This branch ranks in top 50% of all pest control companies serving this zip code.

Most Recent Reviews

“We use Guardian for approximately 20 locations. Recently, I needed a copy of an invoice so I called and spoke to Jessica. She was very friendly and professional, and answered my questions quickly. Very knowledgeable. Highly recommended.”

Boss L. via Google

“I couldn't agree more with the other reviewers of Guardian Pest in Duluth. I do not know what happened to this company. Guardian used to be excellent. We had been using them since 1998 - yes that long - but we saw a serious decline in their services over the past several years. ISSUES: 1. During COVID, we moved into the house Guardian was "supposedly" servicing. I say supposedly, because the service man showed up and left in 5 mins; I am not kidding. I immediately got on the phone with Guardian and asked what the heck? The serviceman clearly thought no one was home, as usual. He did come back and went through his routine, SAYING he was filling the bait boxes, but he wasn't. They hadn't been inside the house, nor up in the attic like they were supposed to, in years. No wonder there was increased mouse activity. 2. they wouldn't come out to treat a bee/hornet's nest in the peak of the house - said they wouldn't climb the roof (don't they have a sprayer that reaches that high??); 3. Canceled a scheduled service call, then didn't show up on the day that THEY rescheduled to, then lied about the what rescheduled date was. I had texts from them with the service dates. 4. weren't really servicing the house. When I called Guardian to cancel them, the woman in the office was so rude, defensive and angry that it made canceling their services even more fitting. She was really petty and sooooo defensive. She asked what the issues were, but not in an effort to make it all better, but rather to make excuses for Guardian. When I mentioned the canceled appointment, she said they don't service my area on that day. Well that's funny because that's the date YOU rescheduled me to and what YOU texted to me!!! Who is rude to someone canceling your services, especially if a LOT of people are canceling?? Wouldn't you be kind and apologetic and try to do everything to save the client? I found Prompt Action in Eau Claire WI and they are wonderful!!! Actually, when servicing the house and they found all of the empty bait boxes, and they said have been empty for months. DON'T USE GUARDIAN. They need to fix their business”

L E. via Google

“I found someone that treated me more professionally but they still haven't gotten rid of the wasps and they won't come back and make another application. The powder they use isn't working and I can buy it at Walmart. I just paid the bill because they threatened to send it to collections which would hurt my credit. I finally got rid of the wasps myself with a different spray product. All they had to do is come out for 5 more min and spray one more time. I would never use this company again! I canceled my payment and now they are threatening to send it to collections which will ding my credit which is perfect. They said that I signed a contract that read they would come out twice. That is absolutely untrue. I have the contract. It reads these exact words. (Extra service requests pertaining to this program will be handled promptly for no additional charge within 30 days of the initial treatment. There is nothing said about coming out only twice. There are plenty of other companies that I think would do a better job. If they hurt my credit I'll have to sue them in Small Claims Court. Once again, it would've taken them 5 minutes to come out and finish the job. I THINK THIS COMPANY MAY HAVE TURNED INTO PROFESSIONAL RIPOFF'S! I had a wasp problem and their contract. The exact wording is, extra service requests (ESRs)Pertaining to this program will be handled promptly for no additional charge within 30 days of initial treatment. They sprayed for wasps and didn't get rid of them. They didn't spray everywhere their wasps were the first time. 2nd time they came back they sprayed everywhere but they didn't kill them. They said the contract states they will only do 2 applications. They billed me the full amount of $188 for 15 minutes of work. And the wasps were still there. I tried to get them to come back out and they wouldn't. I even offered to purchase more of the product they sprayed with from them and I would pay them 100% of the bill plus for the product and I would do it myself but they wouldn't do it. They said they would hurt my credit if I didn't pay them. This situation is not resolved!... The technician that was dispatched to my property and I had a conversation. In that conversation, he admitted that the contract did not read that they would only come out twice, and in fact, the contract did say they would come out until the wasps were gone. He said that the people in the office were young and tenacious. He also admitted to me that the product that the technician used was not always strong enough to kill wasps. He said that had the technician used this new product they're using it would've definitely killed the wasps. He asked me if we could come to an agreement and I would pay something because they did come out and attempt and do some work and being a good businessman, myself. I said I would. I offered $50 of the $188.00 bill. He said that wasn't good enough and that he would have to tell them we couldn't come up with a deal and they probably would send it to collections which would hurt my credit, which is the best credit one can have. We struck a deal for a hundred dollars and I paid them $100 and at the bottom of my check wrote paid in full. Yesterday I received a bill for $88.So either the technician lied to me or when he got back the billing department would not stand by the deal we made. At this point, I am ready to call my attorney and sue them for harassment and take back not only the hundred dollars but sue them for time and frustration.I was so frustrated last night that I couldn't sleep”

Glenn D. via Google

Guardian Pest Solutions of Superior Review