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“In 2013 we called them to bring bed bug sniffing dogs to our home as we feared we had picked them up on vacation. We did not, thankfully. They said we had to pay in advance, which we did, in cash to the lady that brought the dogs. We were given a receipt. In 2017 they reached out to us to tell us that we still owed them. I reminded them that we had to prepay before they would even bring the dogs into the home. There would be NO WAY we would still owe them. At that time the cost was more than we could really afford and it made an impact in our finaces. After 4 years I did not keep the receipt. They were going to send this collections or I wouldn't have repaid. Every year I am reminded of how crooked this company is because I posted about it on Facebook. I used to send them a yearly reminder about how poorly we were treated but it seems I am blocked from their account now. I want to let the public know how they treated us. The owner told me to go pound sand when I finally to to talk to him. He had no remorse being a crook. Beware and avoid this company unless it is under completely new management since they scammed us. If you read other comments here and some on Facebook they have done this to other people and everyone that uses them....(just dont).....needs to be on high alert for them to scam you years down the road when they need extra cash.”

Angela M. via Google

“We use Guardian for approximately 20 locations. Recently, I needed a copy of an invoice so I called and spoke to Jessica. She was very friendly and professional, and answered my questions quickly. Very knowledgeable. Highly recommended.”

Boss L. via Google

“I couldn't agree more with the other reviewers of Guardian Pest in Duluth. I do not know what happened to this company. Guardian used to be excellent. We had been using them since 1998 - yes that long - but we saw a serious decline in their services over the past several years. ISSUES: 1. During COVID, we moved into the house Guardian was "supposedly" servicing. I say supposedly, because the service man showed up and left in 5 mins; I am not kidding. I immediately got on the phone with Guardian and asked what the heck? The serviceman clearly thought no one was home, as usual. He did come back and went through his routine, SAYING he was filling the bait boxes, but he wasn't. They hadn't been inside the house, nor up in the attic like they were supposed to, in years. No wonder there was increased mouse activity. 2. they wouldn't come out to treat a bee/hornet's nest in the peak of the house - said they wouldn't climb the roof (don't they have a sprayer that reaches that high??); 3. Canceled a scheduled service call, then didn't show up on the day that THEY rescheduled to, then lied about the what rescheduled date was. I had texts from them with the service dates. 4. weren't really servicing the house. When I called Guardian to cancel them, the woman in the office was so rude, defensive and angry that it made canceling their services even more fitting. She was really petty and sooooo defensive. She asked what the issues were, but not in an effort to make it all better, but rather to make excuses for Guardian. When I mentioned the canceled appointment, she said they don't service my area on that day. Well that's funny because that's the date YOU rescheduled me to and what YOU texted to me!!! Who is rude to someone canceling your services, especially if a LOT of people are canceling?? Wouldn't you be kind and apologetic and try to do everything to save the client? I found Prompt Action in Eau Claire WI and they are wonderful!!! Actually, when servicing the house and they found all of the empty bait boxes, and they said have been empty for months. DON'T USE GUARDIAN. They need to fix their business”

L E. via Google