Bug Out
50 years in business
3 states
About Bug Out
Bug Out offers residential and commercial pest control services, along with an innovative termite control system, eco-friendly methods, and budget-friendly plans. The company has been serving the Southeastern United States for more than 50 years and remains a family-owned and local business that’s trusted and valued.
Our Rating
You can find quality pest control and exceptional customer service from Bug Out. The company may limit services to residents in Florida, Georgia, and North Carolina, but this has allowed Bug Out to remain well informed and educated on the specific pests and climate of the Southeast. The customer service team has exceptional reviews, and the technicians are consistently prompt and dedicated to quality pest control.
Termite services with Bug Out are another huge benefit, as the company utilizes the state of the art Sentricon system to fully eliminate colonies and provide ongoing protection. Your home or business will be healthier and safer with Bug Out whether you’re looking for discounted costs, eco-friendly pest control services, or a trusted local company.
Reliability: 8 / out of 10
Features & Services: 9 / out of 10
Customer Service & Reviews: 9 / out of 10
Costs: 8 / out of 10
In This Review:
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Reliability
Bug Out offers pest control services to residents in Florida, Georgia, and North Carolina. While honing in on these Southeastern regions, the Bug Out team is familiar with the landscape, climate, and the specific pests that can be harmful to your home and business in this area. Localized expertise is considered a benefit with Bug Out, and the company has remained family-owned and operated for over 50 years. The Bug Out team is well educated and trained on eco-friendly pest control services, and the company strives to be a trusted local business that produces quality results.
A satisfaction guarantee backs the comprehensive pest prevention program with Bug Out. The company technicians are professional and dedicated to eliminating difficult pest problems. Customers receive a 24-hour initial service guarantee and free re-treatments, so you know that the Bug Out team strives to be reliable and thorough. The company’s innovative methods that are also less harmful to the environment can eliminate pests inside and outside your home or business.
Pro
Con
Features & Services Provided
Pest control services with Bug Out are comprehensive. The technicians have the expertise and valuable knowledge about the climate in the Southeastern region. Through this knowledge, they’re able to better solve specific pest problems. The services are also eco-friendly and will protect the health of pets and humans. Customers can rest assured that ants, spiders, roaches, and many other pets will be altogether eliminated from your home. The methods of Bug Out’s pest control solutions are environmentally responsible and include innovative and consistent ways of preventing return infestations.
Initial inspection and treatment cover all of the following areas:
- Interiors
- Attics
- Crawl spaces
- Windows and doorways
- Around appliances and plumbing
- All flooring
- Garages
- Basements
- Exteriors
Bug Out technicians place baits strategically throughout problem areas and points of entry. Regular service includes complete exterior treatment targeting foundations, windows, doors, gutters, plumbing, HVAC systems, flower beds, walkways, driveways, and siding.
For commercial properties, Bug Out will implement an integrated pest management program specifically designed for your business’s needs. For termite services, Bug Out utilizes the Sentricon System with Always Active, which is a state-of-the-art baiting system designed to eliminate colonies in full.
Pro
Con
- Residential Pest Services
- Commercial Pest Services
- Indoor and Outdoor Services
- Termite Control
- $1,000,00 repair warranty
- Sentricon System with comprehensive protection
- Continuous baiting
- Renewable service agreements
- State EPE compliance
- Bed Bug Control
- Wildlife Removal and Control
- Mosquito Control
- Lawn and Shrub Care
- Moisture Control and Pest Insulation
- Total Home Pest Evaluation
- Free Re-Treatments
- Eco-friendly solutions
Customer Support & Reviews
Bug Out is accredited with the Better Business Bureau and maintains an A+ rating. Most customers are pleased with Bug Out’s pest control services and have shared that the technicians are quick to come out and eliminate pests.
The customer service and overall effectiveness can vary in different states and cities, but most reviews state that staff is friendly and knowledgeable. Promptness is a big perk with Bug Out, and customer service experiences in all three states seem cohesive.
Negative reviews share that some customers expected the same technician to do repeat work, but different technicians perform regular pest control services. With different technicians, some customers felt communication was difficult, and overall treatment was inconsistent.
There aren’t as many customer reviews for Bug Out compared to more widespread competitors, possibly due to Bug Out’s limited availability in Florida, Georgia, and North Carolina. However, customers who did review the company shared that they appreciate the localized expertise that the company offers. Customers with any issues could find quick resolutions by calling their local branch, emailing, or with the Bug Out online messaging form.
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Con
Cost
Costs for Bug Out’s services vary based on the customers’ specific needs, so total costs aren’t available until the free initial inspection. You can typically receive an estimate over the phone. The costs are based on plans, property size, pest type, size of the infestation, lawn and environment types, and specialty pest removal.
Bug Out is a good option for customers on a budget because the company often offers discounts, as well as a referral program and multiple payment options. When you utilize Bug Out’s service and refer someone to the company, Bug Out will give you a gift card for a retailer of your choice. You also receive an inspection and evaluation at no cost to you, free re-treatments, and the ability to pay for services online while keeping track of service records.
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Conclusion
Bug Out is a great pest control option for customers who want to take advantage of a Southeastern company’s local expertise. Customers in this region can benefit from thorough pest control services, a state of the art termite control system, budget-friendly options, a professional and prompt team of technicians, and friendly customer service.
You don’t have to worry about pests returning with free re-treatments, and you’ll get an evaluation of your home or business before committing to a pest control plan that’s right for you. Bug Out currently exists in three states, but the company is making significant strides to help Southeastern residents eliminate pests for good.
Reliability: 8 / out of 10
Features & Services: 9 / out of 10
Customer Service & Reviews: 9 / out of 10
Costs: 8 / out of 10
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