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“Abby was excellent at assessing the problem and quickly coming up with a solution. He communicated clearly throughout the entire process and made sure I understood exactly what was required to resolve the issue. His communication was outstanding — he kept me updated on his arrival time and followed through every step of the way. The owner was also great to speak with. He got straight to the point, demonstrated strong knowledge of the business, and made me feel confident and secure in their experience. Overall, a very professional and reliable team. Highly recommended.”

Quan via Google

“The technician came to my house on time, listened to my issue carefully and then explained the entire procedure and set my expectations properly. He made extra care to make sure my cat would be safe away from the treated areas which I appreciated. He was super professional and respectful and I feel very confident that the waterbug issue is now going to be a thing of the past. I definitely recommend these guys!!!”

Hu M. via Google

“SCAMMERS!!!! I hired All Platinum Termite & Pest Control and paid $525 for mice treatment on our floor. The agreed scope of work included poisoning inside the walls, treating the attic, the garage, and a small indoor area in front of our main door. When the technician Anthony arrived, he began working only in the garage, which is a very small area used for electrical meters. He sprayed only twice and did not close or seal any visible holes. When I asked him whether he was going to close the holes as part of the treatment, he said no. I explained that we had agreed on a full treatment and that simply spraying a small area without sealing openings or providing any guarantee would not solve the mice problem and would likely require additional treatments in the future. At that point, I asked him to stop the work and requested a refund, and that I would pay $50 for the two sprays, he agreed. The technician then put his equipment back in his car, made a phone call, and left me waiting outside in snowy weather for more than 10 minutes. He later returned with a paper stating that I owed $75 for an inspection and $350 for treating the garage. I informed him that at no point-either during the phone call when booking the service with Kathy or in person —was I told there would be a separate inspection fee. I also explained that charging $350 for such a small garage area was unreasonable and inconsistent with the total agreed price of $525 for treating the entire floor. The technician then got into his car and attempted to leave without resolving the issue. I called the police because I believed this was a scam. The police advised that the matter is a civil issue and should be handled in civil court. UPDATE!! I attached the receipt showing the full amount I paid, along with a screenshot from the same date when I had to call the police. They wasted over 3 hours of my day, caused unnecessary stress, and I paid $525 for absolutely NOTHING!”

Rim A. via Google