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“Salesman who comes to home and enrolled me said it was 60$ per quarter and they charged me 60$ per month. When I called customer care they said it’s 180$ per quarter and my billing is monthly so that’s why they are charging 60$ per month. That was not true at all and I am so clear when I talked to sales guy and he said 60$ per quarter. They are showing me agreement copy that says 60$ which was never shown. Some thing is wrong with this people and they are selling for one price and charging different price. Please be aware that they say price for quarterly and will charge you for monthly.”

Chandu K. via Google

“We had a great experience with Barefoot Mosquito when we first started using them. Unfortunately, after a change in ownership, everything went downhill. We were repeatedly charged for services that were supposedly performed inside our home on days when we were never notified and no one was home to let a technician in. When we contacted the company to dispute these charges, we were told they would speak to a supervisor and resolve the issue. Despite this, we continued to receive calls and emails saying we were behind on payments. This cycle happened at least 3–4 times—we were reassured it was fixed, only to be contacted again about unpaid balances. In the end the issues was resolved, but without lots of communication, frustration and wasted time. The service quality declined significantly, and the customer service was poor. It’s clear that customer satisfaction is no longer a priority for this company. I would not recommend Barefoot Mosquito.”

Dana L. via Google

“We used this company for years for pest control and when we started to have an insect problem it revealed how little they care about their customers. After a few visits to treat the same bug they stopped calling me back to schedule retreats. I finally spoke to someone who informed me they needed to charge me extra for "German roaches". After contacting 3 other companies, their pricing was the most expensive to treat this. With more investigation with a better pest control company, it turns out it wasn't a German roach anyway... they incorrectly assumed this without any evidence, refused to continue to treat our house, tried to upcharge me, and when I called to cancel my service they said "sure" and did not even try to offer any incentive to stay or remedy their mistakes. Not only did they incorrectly treat and identify for months the problem, their pricing was the most expensive of the other 3 companies I called and their customer service lacking. I asked to speak to a manager regarding this. It has been a week and the manager has yet to call me back. I called twice to speak to a manager. Furthermore, they froze my online account so I can't even access old statements to see what pesticides they used so the new company doesn't double up the use of them. One of the worst companies... they do not truly care about their customers and it shows.”

Chris A. N. W. via Google