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“Signed up based on false information provided at the time of sale. Some of their product is shown to be carcinogenic and I emailed them to cancel. They denied the email cancellation and said I had to sit on a customer service line to cancel.”

Mike D. via Google

“The contract claimed initial service to be valued at $500 but became $69 after the “discount”, $120 bimonthly thereafter. If service is cancelled within 18 months must pay the difference of $431. Financial intimidation to retain customers regardless of service quality. Service starts: >Claimed to take care of pests such as rats but not carrying the traps on the first visit. >Return visit showed up at service residence without traps due to lack of communication with a central office. >Second return visit for the same pest issue. No traps again. Reschedule. >Third visit. Showed up without time scheduling and left trap in the front yard when needed in the back yard. --- Asked to bring necessary pest control equipment for regular visits --- >Regular visit. Asked me to wait all day for a tech. No time scheduling. NO SHOW. Wasted my whole day waiting for them. **Called in to cancel service because of lack of quality service and overall incompetence. I was threatened with the $431 fine if I canceled. WHAT WILL YOU DO?? Make the customer happy? This is the worst I have experienced, and regret having hired them. This is a trap!”

Pedro M. via Google

“We have a 2 acre farm and have been working with them for almost 1 year for gopher control, on a monthly service. After multiple complaints about lack of service, we continue to have trees lost to gophers. They claim they do the visits but they don't. Don't communicate, constantly move scheduled visits, never announce themselves, etc. They also don't have a detailed report of the service, so is impossible to know what they did. For the amount we paid monthly, this is a really poor service. We would not use them again.”

Fabio P. via Google