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“I want to take a moment to recognize Dominic Kramer for the amazing service he provided at my home. He was sent out to help with pests getting into our attic, and from the moment he arrived he was very professional, respectful, and knowledgeable. He took the time to thoroughly explain what the issue was and exactly how he planned to fix it, which made us feel very comfortable and informed throughout the process. While working, he also discovered that we had a gas leak. He immediately informed me and advised me to contact the gas company right away for repairs. I truly appreciate how attentive and thorough he was because that could have been a very dangerous situation. What stood out most was his patience and professionalism. After already explaining everything to me, he took the time to explain it all again to my husband when he called, making sure we both understood everything clearly. Dominic went above and beyond, and it’s rare to come across people who genuinely care about their customers the way he did. I truly appreciate his help and his kindness, and I’m grateful he let us know we could contact him anytime if we had additional questions or concerns. Excellent customer service all around!”

Shaquita H. via Google

“Last year, I had my insulation gutted due to a mouse infestation and new insulation placed. During the day of the service, the workers caused some damage to my home. They said they would call in to fix it, but wouldn’t be a priority due to the company’s currently financial status. I was told twice I would be reached out to about this. I was never reached out to. And it’s not my job to keep chasing the company down for this. Fast forward to now. It is tax season, and I can write off part of this purchase of insulation on my taxes. I only need the amount for materials only. After a week and a half, they still don’t have that information - and was told from a service tech Jeff “I’ll try to get this sooner for you rather that later.” Now Jeff isn’t responding to my texts, and has read receipts on. This information should be easily obtainable as I had 830 square feet of insulation put in at a rate established by the company.”

Tyler A. via Google

“Didn't show up for the appointment. I called 30 minutes after and got what I'm pretty sure was an ai bot on the phone. Tech was called, didn't answer his phone. An email was sent to him so he could get back to me "sometime today". I called again an hour and a half after he was supposed to arrive to cancel, the woman who answered was very polite and helpful, but did ask which company I was calling about, like she answers the phone for more than one pest control company. Tech again didn't answer his phone.”

Cade H. via Google