Call now to find other top providers for pest control in Lynchburg.

“I would recommend Dodson Pest Control and specifically our technician, Jeff Branham, for the outstanding service they provide. Always professional, knowledgeable, answers all my questions and takes the time to explain everything he uses. We have been very satisfied with Dodson.”

Larry C. via Google

“I was a loyal Dodson customer for 25 years that always had the quarterly service. I have owned 4 different houses in my lifetime and never had any major problems. My newest home that is now 9 years old started having springtail problems in my master bathroom. It got so bad that I placed a glue board in my jacuzzi tub I’ve never used nor would I use that bathroom anymore. I have one large sealed picture window that does not open. I started complaining about the springtails 3 years ago. The summer seemed to be the worst. Normally my service technicians were able to keep it under control until Kevin. He couldn’t kill one. I complained and complained and sent videos because things in my master bath were really bad. Kevin would always tell me he would come up with a plan that never happened. Management got involved and told me that if I didn’t install there expensive equipment in my crawlspace there was nothing they could do. I had 2 home inspectors and an adjuster through my insurance company come out to see if I had major issues in my crawl space and I was told NO. It was the driest crawl space they have ever been in. Absolutely no moisture issues. Absolutely no equipment or sealing was recommended. Kevin went silent after that. I asked/begged for a different service technician multiple times and was told no. There was no resolution and I was told I would have to live with it. I texted Kevin and informed him I was done with him and Dodson. I never received a call or anything. You would think when a customer sticks with a company for 25 years it would mean something. Good Customer service is hard to find. I’m now with a different exterminating company and my springtails are completely gone. Every time I think about what I went through with Dodson it saddens me. I will never understand why they couldn’t get the problem under control. I asked my new exterminator the question and he said they just weren’t using the correct product. I wish things would have turned out differently. I’ll never go back now.”

Laura W. via Google

“Let me start by saying we love Chris and my husband has an account with Dodson and has for a while. That said, I called twice today. The first time I spoke with a very sweet customer service rep on the phone. The second time I had to call back, I got stuck with a lady who was very rude to me from the start of the conversation. She was rude short and dismissive. I could not get any answers from her and she acted like I was an idiot for asking questions. I was not rude in any way and I expected to be treated better than that as a long time customer. Dodson you need to screen your customer service representatives better because that will definitely turn any new prospective customers off. I wish I remembered her name because I’d call her out right here.”

Jennifer H. via Google