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“Great Company and Great Results. Very fast response to my inquiry. Would definately use this company again. Thank You!”

Michael E. via Google

“* Addended with response to companies reply* Started out just fine. Mike and crew came out to treat our home. He promised his products were effective and he had NEVER had to retreat, but would come back the second time per policy. First treatment did not work, second treatment did not work. I was still being bitten, and sent him pictures of my bites and the live bugs we were finding. He came out a third time with supposedly a different combination of product. Several weeks later I was still being bitten. 4th time, different mixture. This all spanned April thru July 2023! September came, still had bugs, offered for him to come out again and look at things and discuss treatment. HE OFFERED to refund our $$ since he had been unsuccessful, yes, HE OFFERED, I did not ask. 5 weeks went by, didn't receive refund. Said he'd look into it. A week later he told me that I was going to have to find another exterminator and have them inspect and treat my home in order to receive my refund, that there was no way his treatments hadn't worked, that I WAS SCAMMING him!! Absolutely NOT the case! I am still being bitten to this day and after all his treatments and us waiting for it to work it has not improved. Very angry and this just shows that if things don't go his way, he does not stand by his word. He promised he'd rid us of the pests, he offered the refund, and he failed to stand by his word. Most of their reviews are decent, but that is why I felt I needed to leave my review. He was NOT decent with me and I will never recommend them to anyone. They don't deserve the 1 star rating but I had to rate to be able to submit this. Addendum: You can pump your chest out about your ratings and how great they were because your 100% no longer holds true with your failure at our place. You said you would treat until they were gone, so don't pride yourself in saying that you treated us for "free". Those treatments were included in your satisfaction guarantee - you use phrases like "continued treating for free", "treated your home multiple times" - all included. There never was a "removal" because the bugs were never killed. I repeatedly sent you pictures of the live bugs when I found them and the bites on my body as proof , but YOU "gave me the benefit of the doubt" - YOU offered the refund!! And after 5 weeks decided to accuse me of scamming you and then refused to refund us with an ultimatum to get another company to come fix your mistake - YOU could not solve the problem. Told us you had talked to several other exterminators and none of them could believe that we still had them. Couldn't tell us who you spoke to though. And we have had other companies out here to inspect and they have found evidence of live bugs and told us that most of the insecticides you used weren't effective in killing them, the growth/hormone inhibitor you used doesn't even work on bed bugs! You may want your customers to be satisfied, but these are far from it! After offering a refund on your own accord, because you had failed at your guarantee and then accusing the customer of scamming... real respectable, you should be real proud of yourself. This may well be your only fail - a fail all the way around from bug extermination to customer service. No company, no matter how frustrated should accuse their customer of scamming when proof has been sent that the problem still exists. Needless to say, you can no longer pride yourself with a 100% satisfaction rating.”

Elissa T. T. via Google

“Highly recommend these guys! They gave me advice for the rodent issue I was having in my garage instead of just coming out and charging me! They also came out and sprayed my home, which only took 5 minutes. 5 stars for Hawkeye Exterminating.”

Jeremy S. via Google