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“We had Midwest out to fumigate for bedbugs in a Triplex of mine. They only treated one of the apartments and to much of my concern I reached out and asked if there was ANY possible way that the bugs could be pushed to another apartment? They laughed at me and told me "absolutely not, they are killed on contact" ... I then asked if we started seeing them again if they'd come back out to follow up, and again they laughed at me and said "like I just said, they are killed on contact, they won't come back" ...I left it alone as I felt reassured the professionals knew better than me. Not long after the fumigation one of my tenants was seeing them again (the apartment that was having the issue and had been treated) ...we reached back out immediately and were told "just spray em when you see em" At this point my ENTIRE building has them and the infestation is growing RAPIDLY!! Not only do I have a much bigger, much more expensive issue on my hands -- but I am losing tenants -- and in the small town where we are from, word travels fast and my reputation as a landlord is being trashed. I have reached out to the technician I spoke with and also the company. They have been zero help in making this issue right and were very unprofessional with how they spoke with me. They advertise a "100% GUARANTEE KILLS ON CONTACT" which is the key reason we chose to hire this company on. They have only made the issue WORSE (much worse) and at this point they have stopped communicating with me at all. If I could leave ZERO STARS I would, but Google makes you leave at least one. CUSTOMER BEWARE!!! For the same price -- just save yourself the stress and money and HIRE TERMINIX and get it done the right way the first time! They are so much more thorough and they offer ALOT more under the same price that Midwest offers.”

Jesslyn via Google

“Very Professional Service. Arrived on time, and left later than expected. They really wanted to double check & make sure the job was done properly. Highly recommend”

Terrel E. via Google

“They communicated well. Their prep instructions were good. They were respectful. They were friendly. Their machine broke down the day before they were supposed to come do our house, which was very frustrating; but they came the day after even though it was a Saturday. That said, we're only a couple weeks post-treatment. We have done the chemical treatment twice over the past 6 months, and each time bugs showed up a month or two later. So we will see... Still, they have a 90 day guarantee, which is awesome. That shows they are confident in their efficacy; of note, the chemical treatments offer no guarantee. We will be doing a whole-house deep clean/inspection a few times over the next couple months!”

Andrew B. via Google