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“Friendly staff. Kept us updated throughout the afternoon...i.e. on our way. Very little smell. Only time will tell if the ants go away to ant heaven.”

Judi D. via Google

“I recently had an unfortunate encounter with No Bugs, a company that claims to offer top-notch customer service. After a year of being a customer I had to fire them. My experience with their support team left much to be desired. I feel compelled to share my disappointment, in the hope that others can make an informed decision before engaging with them. From the onset, it was evident that No Bugs customer service lacked professionalism and efficiency. When I contacted them regarding a garter snake problem I encountered I expected a prompt and helpful response to visit my residence the same day for peace of mind. Unfortunately, I was met with a series of excuses, and a general lack of concern while in distress. The first interaction with Matt was discouraging, as he communicated they were fully booked and busy for days on end. No Bugs was refusing to visit my residence, and was unable to provide a satisfactory solution or even express any compassion. Furthermore, despite several attempts to escalate the issue no one from the management team reached out to me. This complete disregard for customer escalation and lack of accountability was both frustrating and unacceptable. It left me feeling undervalued as a customer and cast serious doubts on No Bugs commitment to customer satisfaction. In my opinion, No Bugs customer service failed to meet even the most basic standards of professionalism and responsiveness. As consumers, we rely on dependable customer service to address our concerns and provide satisfactory solutions especially when a threat of a snake is present. Unfortunately, my experience with No Bugs was a stark reminder of how crucial it is for companies to prioritize their customers' needs no matter how many years you've been in business. Regrettably, No Bugs fell far short of these expectations, resulting in a deeply disappointing and frustrating experience. I strongly advise potential customers to consider alternative options that prioritize exceptional customer service. No Bugs disappointing customer support left me with a sense of dissatisfaction and a lasting impression that their commitment to their customers is far from satisfactory. Please show compassion, respect and prioritize these types of emergency situations for same day visits to your paying customers next time and I do hope this is a teachable moment for No Bugs. Wishing No Bugs happiness and the very best in your lives.”

Mrs. R. B. via Google

“This company is the absolute BEST! The product they use is safe, dries nicely, and smells amazingly good... Their customer service representatives, as well as their service technicians. are professional, kind, and competent... The service is affordable, they bill monthly with no hidden fees.. I can't say enough nice things about this company! If you're in the market for insect and pest control - then this is your company!”

Rebecca via Google