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“Paul and his crew with Norcal Rodent Proofing did a thorough job of cleaning out our crawl space ( very dirty with lots of insulation pulled down), placing plastic under the house and repairing holes in under house ducts caused by rodent damage. He likes doing a good job and imparts his expectations to his workers - he notices small openings and does a lot of the patchwork himself. He is willing to also work with reasonable owner suggestions or give feedback based on his experience. Rodent clean up and house proofing is hard and tedious work and of course the rodents can find their way back in after a few years so I will be happy to work with him in the future. He has a specific way of working ( being detailed with every client) so often runs late, but is good about letting you know so recommend being open ended about appt times. Have worked with numerous pest business' for my home in the past and I think Norcal has been the best so far in actually doing all of the work required.”

Midori N. via Google

“Highly recommend Paul & Team. We used Norcal Rodent for several properties over the last 5 years. I must say, I couldn’t have happier tenants for solving our rental properties infestations so quickly. The work speaks for itself. If you want the problem solved the first time, Give Paul @ Norcal a call he always follows up. Couldn’t be happier with the service.”

Kasey T. via Google

“We hired Paul for a rodent issue in our home and garage on 12/9/24. Upon inspection, Paul offered to clear the attic of the clutter and debris and lay new insulation. The work was done quickly and well. Even our electrician commented on the good work which is the only reason this review isn't 1 out of 5. The subsequent follow-up and behavior left a lot to be desired. We noticed one of our recessed lights was protruding from the ceiling. Paul came out to check the damage and assured us he would fix it. Paul did not follow-up to schedule the repair or the weekly trap check visits per the contract. Given the holidays it was understandable and we didn't press the issue. My wife followed up on 1/6/25 and 1/15/25 but he did not commit to a date. He also asked for money towards the repair. While having other work done on our house on 1/17/25, my wife asked me to follow-up with Paul. Despite his pleasant demeanor in person, he did a complete 180 via text. He was hostile and disrespectful without provocation. In the end he elected not to follow through with the repair or the weekly trap checks. Unfortunately, this is not an isolated incident. Hidden amongst the five star reviews on Google and Yelp are accounts of similar behavior. All of them seemingly after he's been paid and have to do with warranty or follow-ups.”

Gerardo G. via Google