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“We've had Chris as our guy for a while now and he has been great to work with. Super responsive, solid advice, and has helped us deal with ants, spiders, and bats successfully.”

Daniel W. via Google

“Zero stars would be more appropriate. Do not do business with this company. After signing a contract, they couldn't get rid of spiders around our house. I canceled the contract and they keep sending me a bill. I've called at least 12 times over the past 7 months trying to speak to a manager about our account and they won't call me back. The service manager yelled and interrupted me while I was trying to resolve this finally last week. Shady business and terrible customer service. They are owned by Terminix and I can't get ahold of anyone there either. I've filed a complaint with the BBB. Seriously, do not use this company.”

Laurie P. via Google

“We had an extremely bad experience with them. Long story short, I sold my home and as a result, needed to close my account. They threatened to charge me with $175 early termination fee and if I did not pay that would send me to collections. I had service with them for over the term period (1 year) but during COVID's peak I briefly placed service on pause. Shortly thereafter, I requested to resume service, however when I noticed our technician was no showing up and inquired with the office about it. They said I our technician was no longer with the company and I had to sign a new agreement, effectively renewing me for another 1 year term. I explained that collectively I had service for over a year and kindly requested that they not enforce the ETF given the circumstances. I talked to a couple people on their billing team as well as left voice messages, they said they would seek an exception from management and would get back to me. They never did get back to me. Instead they sent me a letter threatening collections. I ended up paying them, as the money wasn't the issue for me - it was the principal of the matter. Their team managed the whole thing very poorly and it left me upset enough to take the time to write this review. Moving forward, I'll be strongly advising friends and family to look elsewhere for service. Hope the $175 was worth it for them.”

Joseph K. via Google