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“All good stories have a happy ending, and this one is a real stinger! My husband was outside trimming the bushes and doing husbandly things on That Fateful Afternoon. Suddenly, as he nicked the top of the camellia bush he was struck by a thousand tiny, angry, evil little homewreckers hell bent on letting him know that he was in enemy territory. As he retreated across the yard faster than the road runner through a barren desert wasteland, all the while screaming expletives, he realized what had just happened-...he had been assaulted by a hive of bald-faced hornets, intent on making sure that our old front door was now their new front door, next the house they now owned. For three days we waged chemical warfare. Nothing, nada. We were pinned down in enemy territory. Fortunately, the internet and common sense gave us the ability to call the folks at Prime Pest and plead with them to enter into negotiations with us to join forces and take back our front door stoop. I experienced a mixture of glee and intense gratification when, to my complete satisfaction, Prime Pest came out same day and sent two Frontline Soldiers to exterminate the basketball sized home of these tiny flying menaces with swords on their butts. I watched them bat the dead nest around like a cat playing with its prey, to my utter delight. WE HAVE WON AND TAKEN BACK OUR FRONT STOOP! Huzzah! P.S. We have survived. We are thriving. The home is ours once more. And seriously, if you need THE friendliest, MOST efficient, and BEST pest solutions around, give these guys a call. I have them on speed dial now for future pest needs and I am so pleased with both the two techs that came out, and the office folks I was in contact with. They were incredibly responsive and great. And they actually seemed to love their jobs, too, which was a huge bonus. Support small town business, and give these folks a call. 12/10 Highly Recommend.”

Stephanie C. via Google

“Prime Pest was the pest control company servicing my home when I purchased it, and I decided to give them a try. My technician, Matt, did an amazing job with his communication and always worked to ensure I was happy with his services. Becky, who supports from an administrative side also did an amazing job. The difficulty just arose, when Matt had to leave the company. When the new technician arrived, he did not have a pole long enough to knock the cobwebs off my home. This has been a service that Matt has never questioned. When I raised it, the company agreed to send someone else out, which would resolve my concern. There was, however, no specific communication in when a technician would arrive, so when he did, I was not available to point out my areas of concern. I raised this to the Brian, the owner, and he stated your son, mind you who is 10, saw that he was there. I am not sure when 10 yo’s become responsible for communication, as opposed to communicating with the adult via phone or email. Brian then went on to say he would cancel my services, as opposed to attempting to find a solution. Given Brian is the owner, it is clear he does not care about customer service, and unfortunate that I never realized he had such a negative attitude. I am grateful for all the efforts of Becky and Matt, but agree that another vendor is probably best for my family.”

Kellie T. via Google

“Excellent Service. Friendly staff (Becky) and a wonderful Pest Control Sprayer/Exterminator (Tara) that comes out. She is extremely thorough in what she does and pays attention to what she is actually doing. She does an excellent job. I could not be happier with the services that we have received in the past four years. They do a wonderful job. Thank you so much.”

R. K. via Google