Clark Pest Control
Our Rating: 9.25
Call (877) 245-1191 to verify service in your area.
68 years in business
27 locations
2 states
About Clark Pest Control
Founded in 1950, Clark Pest Control is one of the pest control industry’s largest family-owned companies–and the biggest in its region, covering California and Nevada. The company prides itself on premier customer service through friendly, highly trained technicians who are responsive and proactive.
Our Rating
Clark Pest Control receives amazing ratings across the board. Especially given their list of features and price points, Clark stands out among its competitors, with the company’s only drawback being a geographic range limited to California and Nevada.
Reliability: 8 / out of 10
Features & Services: 10 / out of 10
Customer Service & Reviews: 9 / out of 10
Costs: 10 / out of 10
In This Review:
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Reliability
Founded in 1950 by two World War II veterans after coming home, Clark remains family-owned and operated. Certified by QualityPro, its industry’s benchmark for the highest standards in pest management, it offers warranties on its work and adheres to all inspection requirements.
Our Rating: 8 / out of 10
Pro
Clark has received a QualityPro certification, which is the pest control industry’s highest standard.
Con
Residents outside of California and Nevada aren’t able to call on Clark’s services.
The company serves California—mostly Northern California, but also Central and Southern California—and northwest Nevada, where its only location is in Reno.
Features & Services Provided
Clark treats for the standard varieties of pests found in its region (including termites, bed bugs and spiders) and offers both commercial and residential pest control. Clark also offers special services for bird and rodent issues. In addition, its Premier Residential Lawn Care Service lets you combine any lawn and garden service – including lawn fertilization, weed control, and tree and shrub fertilization – with pest control and/or termite monitoring programs.
Our Rating: 10 / out of 10
Pro
Clark offers preventative residential lawn care that is customizable to the needs of the individual property.
Con
Clark offers a specialized service for termites, but not for other pests.
Here’s a look at what Clark has to offer:
- Integrated pest management. Clark’s integrated pest management (IPM) approach to termite control offers the most progressive control strategy available. Their termite inspectors and service technicians are trained continuously, and all inspectors and most technicians are fully licensed. If a termite treatment plan is needed, they’ll devise a termite inspection and safe strategy to eradicate the pests, repair their damage and eliminate the possibility of future infestations.
- Specialized termite treatment. Termite services are backed by its 100% satisfaction guarantee. Applications can be planned to accommodate the customer’s schedule, even outside normal business hours. Its Termite Home Protection Service provides preventative and curative treatments as well as ongoing termite monitoring services. And homes that qualify for Clark’s Termite Indemnity Program will ensure that the company will retreat the home at no charge if termites are found.
- “Green” treatment. Clark offers S.M.A.R.T., or Sustainable Methods and Responsible Treatments, for all pest control and lawn care issues, and treats most bug problems with environmentally safe pesticides. To deal with pest issues like bird control, it also employs integrated pest management (IPM) principles with environmentally friendly bird repellents. In fact, the company has more GreenPro-certified technicians trained in IPM and green practices than any other pest control or extermination company.
- Technician training. Clark’s internal pest control technician training program is one of the industry’s finest, and both supervisors and technicians receive ongoing training. As a recipient of the QualityPro Award, Clark was recognized by the National Pest Management Association for going above and beyond the minimum requirements for state licensing. Considered the highest mark of excellence in the industry. requirements for earning QualityPro credentials include demonstrable environmental stewardship and implementation of industry best practices.
Customer Support & Reviews
Overall, the word on the street is that Clark technicians are courteous, efficient, and knowledgeable. At the Better Business Bureau website, for example, a forum generally populated with escalated complaint cases, Clark technicians were widely praised. Some online reviewers had administrative complaints, but these were rare, especially in comparison to Clark’s competitors.
Our Rating: 9 / out of 10
Pro
Clark technicians are widely praised for being professional, knowledgeable, fast, and reliable.
Con
There are reports of occasional administrative hiccups.
Punctuality/Professionalism
Online review sites have overwhelmingly positive praise for Clark technicians. With very few exceptions, they are reported to be prompt, respond efficiently, and provide professional pest control. “Knowledgeable, fast, reliable, great attitude” is a typical review. One reviewer appreciated the honesty of a tech who told her she did not have a roach infestation and even showed her how to use a home defense product she already owned to manage the seasonal roaches who scurried in during the dry season. Fumigation techs were also called outstanding, even bagging items the customer had forgotten, and did not leave a mess after performing their service.
Persistence and Effectiveness
Technicians are reportedly conscientious about making sure a pest infestation was solved, even if the task took a few visits, and we noted almost no complaints from Clark customers who felt their treatment was ineffective.
Cost
Like most other pest control services, Clark Pest Control costs are difficult to compare and assess because they are contingent on location, the site, and the type of pest control problem. Online reports ranged from quotes that came in at half of major competitors’ estimates to reports of pricey service that nevertheless seemed justified by the quality.
Our Rating: 10 / out of 10
Pro
Clark’s estimates have been known to come in under 50% of its better-known competitors’.
Con
Depending on your location and the type of treatment you need, your costs can vary considerably.
The website offers a 100% guarantee that “your Clark Pest Control service will be done right, every time. If it isn’t, please let us know and we will make it right.” The conditions of the guarantee are not made clear, but as a QualityPro recipient, Clark offers a warranty on its work. In addition, Clark goes beyond the standard free pest inspection to offer same-day initial visits.
Conclusion
Clark Pest Control receives stellar ratings across the board. With their list of features and price points, Clark stands out in a competitive industry. Our reviewers, in fact, considered Clark for Best Regional pest control company, and were only deterred by Clark’s limited geographical reach.
Reliability: 8 / out of 10
Features & Services: 10 / out of 10
Customer Service & Reviews: 9 / out of 10
Costs: 10 / out of 10
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