32 years in business
140 locations
500,000 customers
7 states
1,900 team members
About Hitmen
Hitmen Termite and Pest Control offers full-service, innovative residential and commercial pest control services, including termite control and tree and lawn healthcare. Founded in Napa, the company has served California’s North and East Bay areas for more than 40 years. Hitmen is a locally-owned business that is reliable and trusted.
Our Rating
Reliability 8 / out of 10
Features & Services: 9 / out of 10
Customer Service & Reviews: 9.5 / out of 10
Costs: 8 / out of 10
In This Review:
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Reliability
Hitmen offers a full line of pest control services to residents in California’s seven counties of the North and East Bay areas. Hitmen has multiple office locations to make servicing the entire Bay area easier and more cost-effective. Because of its 40-plus year history in the area, Hitmen technicians understand the landscape, climate, and the pests that call the Bay area home. They are continually evaluating and testing treatment options to find the best pest control methods for their customers, the region, and the environment.
Hitmen pest control professionals pride themselves on being knowledgeable and producing the best results possible for any home or business they treat. After an initial property inspection, technicians will safely apply bait in your home where needed, treat nests and trails and seal cracks and crevices to tackle your pest problem. They will develop a customized, year-round plan for your home or business, complete with follow-up treatments and scheduled inspections.
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Features & Services Provided
Hitmen is a member of the Rentokil family of companies. Rentokil is a worldwide leader in the pest control industry and offers the most comprehensive range of pest control products on the market. A guarantee is included for a termite treatment on qualifying structures, meaning if termites return or a new infestation occurs within two to five years of treatment, Hitmen exterminators will inspect and retreat the termites at no charge. The termite control guarantee also covers one free inspection and treatment, if necessary, within the guarantee period. If a customer moves, the guarantee is fully transferable to the new homeowner.
The company also offers fungus and dry rot inspection, treatment, and repair. An initial assessment will determine the scope and repairs needed. Fungus and dry rot can sometimes be early warning signs for termites, which is why Hitmen recommends professional inspections by its technicians.
Year-round residential and commercial pest services, termite control services, bed bug control, tree and shrub care, lawn care management, and full property inspection and evaluation are available through Hitmen.
Initial inspection and treatment cover all of the following areas:
- Interiors
- Attics
- Crawl Spaces
- Foundations
- Windows and doorways
- Around appliances and plumbing
- Garages
- Basements
- Exteriors
Hitmen technicians provide services for any homeowner and develop plans for HOAs and apartment buildings to keep whole communities pest-free. On the commercial side, Hitmen will treat any business, but they also specialize in restaurants and food-processing plants pest control methods. The company has also started a disinfecting process for companies that need help cleaning after a COVID-19 outbreak or exposure.
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Features
- Residential Pest Services
- Commercial Pest Services
- Indoor and Outdoor Services
- Termite Control
- Termite Control Period Guarantee
- Commercial Disinfecting Services (COVID-19)
- Fungus Inspection and Repair
- Dry Rot Inspection and Repair
- Insect Baiting and Monitoring
- Bee Extermination
- Bed Bug Control
- Tree and Shrub Care
- Lawn Water Usage and Reduction Plans
- Total Home Pest Evaluation
- Eco-friendly Solutions
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Con
Customer Support & Reviews
Hitmen is accredited with the Better Business Bureau and maintains an A+ rating. The company is also a member of the National Pest Management Association (NPMA) – a non-profit organization committed to protecting public health, food, and property through pest control measures. Overall, most customers are happy with the services Hitmen offers and say technicians are thorough, knowledgeable, and professional in figuring out the best way to treat their homes.
Unfavorable reviews show that some customers have had to wait longer than anticipated for technicians to return and solve a pest control problem. But the company actively tries to remedy situations where the customer wasn’t happy with the service. Online complaints have responses from Hitmen asking for information and a chance to correct the issues.
-Angie’s List Reviewer
-Google Reviewer
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Hitmen Cost
The cost for Hitmen services varies based on customers’ specific needs, so a total cost isn’t available until after the free initial inspection. Prices are based on treatment plans, property size, pest type, size of the infestation, lawn size, and need. You can typically receive an estimate over the phone. The initial inspection for pests and rodents is free. Hitmen also offers a first-time, limited termite inspection for free.
The company offers coupons and discounts for its services to be budget-friendly, especially for first-time customers. Hitmen has a referral program that provides discounts to regular clients who refer someone to their services. It also offers an online bill pay option to make payment easy and convenient.
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Conclusion
With 40 plus years of experience, Hitmen is a reliable, full-service, pest control option for customers in California’s Bay area. Customers can benefit from their long-standing knowledge of pests native to the area and the best ways to get rid of them. Hitmen’s services adapt to the season by offering year-round programs consisting of regular inspection, maintenance, and prevention. Plans are adapted to meet your specific needs.
The company believes eliminating pests and being environmentally-conscious go hand in hand, all while offering service discounts and thorough inspection and treatment. The company is continually working on eliminating pests in homes and businesses while using products that don’t harm the environment, your family, pets, or property.
Reliability: 8 / out of 10
Features & Services: 9 / out of 10
Customer Service & Reviews: 9.5 / out of 10
Costs: 8 / out of 10