Presto-X

Our Rating: 7.5

Call 888-654-7536 to verify service in your area.

86 years in business

1900 locations

18 states

About Presto-X

With one of the most recognized names in pest control, Presto-X provides dependable solutions to commercial and residential clients throughout the central United States. This industry leader offers a variety of services including pest extermination, pest prevention, and wildlife removal.

Our Rating

With over 80 years of experience and over 1,900 regional providers, Presto-X is considered a dependable company with its effective treatment methods and comprehensive list of services.

Reliability: 8 / out of 10

Features & Services: 8 / out of 10

Customer Service & Reviews: 7 / out of 10

Costs: 7 / out of 10

In This Review:

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Reliability

Founded in 1932 in Nebraska, Presto-X is one of five brands of Rentokil’s North America Pest Control operations. It covers the central Unites States, including Nebraska, Iowa, Colorado, Oklahoma, Wyoming, Missouri, Arkansas, Tennessee, Mississippi, Illinois and Texas. In addition to general pest prevention and treatments for its residential and commercial customers, the company provides solutions for highly regulated industries like food processing and healthcare.

Our Rating: 8 / out of 10

R

Pro

Access to some of the most comprehensive treatment strategies as part of the Rentokil Steritech family

Q

Con

Presto-X is only available to states in the Central U.S.

Features & Services Provided

Presto-X’s utilizes integrated management techniques and superior solutions with options for both single treatments or annual plans depending on customer needs. Presto-X offers 24-hour service to contract holders and will provide an instant quote to first-time customers. Its year-round protection plan includes guaranteed return service if customers are not completely satisfied. The company is even available for emergency services.

Our Rating: 8 / out of 10

R

Pro

With a contract, Presto-X offers 24/7 support and services, even outside of business hours for times of emergency.

Q

Con

Although Presto-X offers a guarantee for retreatments, they don’t guarantee that pests will not return after treatment.

Here are some of the highlights of Orkin’s products and services:

  • Fumigation – including ISPM 15, Methyl Bromide, ProFume and Eco2Fume
  • Bioremediation
  • Sanitation audits
  • National Organic Program (NOP)-compliant programs as required
  • Green pest management programs as required
  • Nuisance bird solutions
  • Bed bug inspection and treatment
  • Bed bug heat treatment

Customer Support & Reviews

To maintain quality assurance, Presto X measures customer satisfaction and verifies consistency in service through the company’s Quality Management Program. As part of the program, regional Quality Assurance Managers conduct on-site reviews and local Service Center Managers make regularly scheduled Quality Assurance Inspections. Telephone surveys conducted as part of the program provides customers the opportunity to give feedback on their experience and the effectiveness of products and services provided. With routine inspection, 24-hour assistance, and guaranteed return service, persistency is a key component to Presto-X’s Integrated Pest Management.

Despite its efforts to maintain quality assurance, Presto-X still has a fair number of negative reviews when it comes to communication with customer support and scheduling. Punctuality seems to be an issue for many of the company’s customers. Online mention technicians showing up late or not at all. Scheduling also seems to be an issue with customers complaining about their calls not being returned.

Our Rating: 7 / out of 10

R

Pro

Presto-X’s Quality Management Program ensures customers are satisfied at every step of their treatment process.

Q

Con

Despite its quality assurance during treatments, customers have been known to experience difficulty in scheduling their treatments or having technicians complete them.

“Presto-X has been used at our property for years. Their team members always do a wonderful job treating our property. We highly recommend Presto-X to do monthly treatments and individual apartment treatments as needed! Ryan Ralph and Dave are great and super knowledgeable!” – Anna F., Noblesville, IN

Cost

Like all pest control services, pricing can vary depending on your region and the type of treatment or service you need. Presto-X does offer free initial inspections that can help lower overall costs, as well as a satisfaction guarantee for retreatments. Presto-X is able to address a variety of concerns through their annual pestfree365 plan, although it isn’t clear if the company offers one-time treatments outside of a contract.

Our Rating: 7 / out of 10

R

Pro

Free inspections and guaranteed retreatments if the customer deems it necessary.

Q

Con

Customers may not be eligible to elect individual services outside of an annual contract.

Conclusion

With a with more than 80 years of experience, Presto-X is a dependable provider with a wide range of specialized pest control services. Because the company offers free inspections, 24-hour customer support, and guaranteed return service, residential and commercial customers can expect effective results for the treatment and management of virtually any pest.

Reliability: 8 / out of 10

Features & Services: 8 / out of 10

Customer Service & Reviews: 7 / out of 10

Costs: 7 / out of 10

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