
Western Exterminator
95 years in business
6 states
90+ locations
About Western Exterminator
Western Exterminator has made its name in pest control in the western U.S. for more than 95 years. Its service area includes nearly 100 offices in California and in Oregon, Washington, Idaho, Nevada, and Arizona. In its region, the company has established a solid reputation for effective treatments.
Our Rating
While the service area is limited to one area of the country with offices less widespread outside of California, the company serves all metro areas of significant size in the southwest and Pacific coast. The company solves a wide variety of residential and commercial pest problems, and treats for rodents and crawling and flying insects. Western provides free inspections for all pest control matters and does not force an annual contract, and customers express appreciation for the effectiveness of their treatments.

Reliability: 8 / out of 10

Features & Services: 8 / out of 10

Customer Service & Reviews: 7 / out of 10

Costs: 9 / out of 10
In This Review:
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Reliability
Founded in 1921 by Carl Strom, Western was owned and operated by a large extended family for over 90 years. Recently acquired by Rentokil, customers praise Western’s technicians, with the words “courteous” and “thorough” frequently appearing together in client reviews, suggesting that individual technicians – and the strong products they apply – inspire confidence in their customers.
Pro
Being a part of the Rentokil family gives Western Exterminators the knowledge and stability that comes with being a part of the largest pest control company in the world.
Con
Local offices are only located in Arizona, California, Idaho, Nevada, Oregon, and Washington, with locations spotty outside major metro areas.
While Western’s service area is limited to one area of the country and not as widespread outside of California, it serves all metro areas of significant size within the other five states where it has offices.

Features & Services Provided
The company solves a wide variety of residential and commercial pest problems, including those caused by rodents, crawling insects, flying insects, and other common nuisances in the western U.S.
Pro
Western Exterminators takes on a wide range of pests, including some wildlife issues.
Con
Along with green residential pest control options, Western’s commercial-specific pest control services include fly extermination and food handling pest control. Other offerings include fumigations, drain line services, air curtain systems, crawl space restoration, micro-sanitation, and minor construction.
Customer Support & Reviews
Pro
Con
“Western Exterminator inspector arrive(d) and spent the next hour doing a VERY extensive inspection of my house for termites and explained in detail what I should do to avoid further problems. He suggested I wait until I remodeled the bathroom this spring so that he could see if I actually had any termites. He was far more concerned with the well-being of my house than in “making money.” I was so impressed with him that I will only use this company in the future.” – Monica M., Sebastopol, CA
Cost
Pro
Con
Conclusion
While Western’s service area is limited to the southwest and Pacific coast, the company serves all metro areas of significant size in the region. Western addresses a wide variety of residential and commercial pest problems and provides free inspections for all pest control matters. In addition, it does not require an annual contract from its customers, an approach that may keep final costs down.

Reliability: 8 / out of 10

Features & Services: 8 / out of 10

Customer Service & Reviews: 7 / out of 10

Costs: 9 / out of 10
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