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“I have never been treated as rudely as I was by this company’s owner, Billy Jo. I was extremely disappointed when not once, but twice I tried to talk with her about a billing question and each time she quickly escalated and cut me off. I even told her I was calmly trying to talk with her. And this was shortly after I had just referred another customer to this company. Our technician, Sam was wonderful, this review is not against her at all. I just believe if I am paying a company, give them a referral, and have been their paying customer for over two years I should be treated courteously, not rudely. As a result, we have hired with another pest control company.”

Beth S. via Google

“I cannot say enough positive things about this company. They are very professional, courteous, and super responsive! Billy Jo, Barry, Samantha and Steve are the best people! I will and always will refer them to everyone!”

Alexis G. via Google

“UPDATE: we are still with 1st American Pest Control three years later. They are just as good today as when we had our first treatment. Sam continues to be thorough and adjust each visit to focus on problem issues - and when replacing some mouse traps she kept in mind that we have a young puppy and placed them carefully in the path of mice but out of the path of our young and inquisitive pup - also she very thoroughly investigated spider and wasp issues - I really can’t say enough positive things about Sam herself, and this company. If you need help with a wide variety of pest control - you couldn’t find a better local company - they are reliable, prompt, efficient, friendly, and they are very competitively priced. Thank you guys! Barry LARock - the boss - is very friendly and straightforward about pricing and services. After our initial phone call I sent an email requesting service and they got back to me right away. Sam, who is one of the folks at 1st American Pest Control, was the one who then set up a time for her to come to my house. She got me in within the week - which is awesome - she understood my desire for a rapid response. Sam arrived promptly at the agreed upon time and was friendly and ready to get to work. She asked questions to verify what services were needed (very thorough to make sure nothing was missed) - she toured the house and looked for problem areas - then she did an excellent job of treating all of the problems - and finally she wrote everything down for me so I can keep track of of what was done. I can not recommend Sam enough!!! She was patient and answered all of my questions! She was knowledgeable about the products she was using and their application - and there were NO surprise fees/up-charges!!! The total bill was exactly what Barry quoted - and I really appreciate that as well. Thank you for being an honest and caring small business - with excellent employees. I would highly recommend!!!”

Dia C. via Google