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“This review is Well Deserved tho overdue! On the morning of Friday September 1st, the start of a Holiday Weekend, We discovered Hundreds of Hornets swarming in our basement ?! I have severe allergies so called around to Multiple companies to no avail, No one else would come out to help until, at the earliest, Tuesday, 5 Days!!! By late afternoon I was Super Stressed & talking to a friend about it when she said “Call the Bugman!” When I called Not Only did they say they would come 1st thing the Very Next morning on a Saturday, But Their Charge was Much more Affordable (the Other places had added a Ton of Extra charges onto their quote compared to advertised prices, Not Bugman tho!) To Top it off, (tho I was a tad nervous to see such a young guy at the door & Initially worried he wouldn’t have enough experience to be able to find the source in Such a Difficult to locate entrance as They had been going in under my patio door that has a deck surrounding it which is Enclosed so can’t see or get under easily if at all), He however Was AMAZING at the job!!!! He Took Immediate Action & Investigated the area, & Tho they were Not Active Outside that day Nor Yet that early even active inside, He Looked at the hole under the door where I said they were entering, Looked Under the deck to see if he could figure out where they went from there, Then in the basement where there Currently were No signs of activity He Pinpointed almost immediately Where he Thought they would be going by the entrance points, He Then Super Quickly Found the Spot after pealing back just a little bit of the insulation! & Boy those Hornets were Instantly Upset & Made their presence clear! In what I think was prob only a half hour time he did All that Plus SAFELY Removed the HUGE Hive, Stayed down in the basement Until he Killed Every Last hornet he saw (there were hundreds!) - & He went Beyond the Extra Mile! He Discovered in the process that my house Joist under my patio door was Rotting & Took a Video to Show me so I would be able to know exactly where that problem that needed to be addressed was & Explained to me all the indications he saw that the joist was Not Ok…Talk about going Above & Beyond!!! He had Nothing to gain by going the extra mile to help make me aware of the situation Yet he was Kind enough to do so & He Probably Saved me THOUSANDS of Dollars AS I was already looking for someone to replace my damaged patio door as Cheap as I could so I could’ve ended up paying for a patio door replacement from someone that didn’t check into the structure underneath 1st & could’ve ended up having to pay to have it done all over again once the joist Needing repaired became Evident (Which by the time I would’ve realized would’ve probably been only once it caused further damage that became evident due to even much more major structural damage & Thus huge expense!) Thanks to the Bugman I was made Aware & was able to get that Much Needed Structural issue Repaired 1st, Before getting My Patio door replaced Which I FINALLY Had installed yesterday & Finished Today! When I looked at that New door today I was Instantly Reminded of that Exceptional, Professional “Bugman” That Went Above & Beyond to help a customer! Thus What made me think about Leaving This Review Today! Thanks Again Bugman Pest Elimination! In Addition I want to give a Shout-out to the Office Staff as well! After Exhausting Myself calling around All Day (Any spare moment I had while at my own Receptionist job) & Dealing with Other pest elimination companies that were Not so Friendly Nor Very Helpful, I Had Nearly lost Hope by the time I Dialed your #, However was Pleasantly Surprised at the Difference it was when your office answered! She was Immediately Helpful, Kind, Answered All of my questions Quickly & Efficiently, Seemed Sincerely Concerned & Caring & Went out of her way to Accommodate my situation to get someone scheduled to come out ASAP! Bugman Pest Elimination, My Friend Was Right ~ You guys are really The Best!!!”

Angel P. via Google

“Ernest was very professional and efficient. He introduced himself and proceeded to rectify our ground bee problem. Then he explained to me how we got such a large hole and what he had done. Very happy with Ernest and the way he conducted himself. Also, the company backs it's service with a guarantee till December.”

Mrtoad4353 via Google

“Ernest Anderson was an exceptional representative of Bug Man. He treated one of my properties for bees. He was thorough and explained everything he was doing. He was very informative about bees in general. A pleasure to work with!”

Betty N. via Google