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“I work out doors in the public service sector. Their technician saw me and couldn’t even give me a minute to finish my job and began spraying pesticides on a lawn while I was on Calle Alonso at the same time. Sure enough the wind picked up and I got hit in the face with their pesticides. That’s great your technician wears a mask so he can spray your poisons next to us. Very reckless and unprofessional. I came back to get the vehicle info but their big tech sped off because he knew he was being irresponsible.”

E G. via Google

“Initially they were friendly and responsive, I had my house tented and my mothers house spot treated, they had came out to my mothers house one time to retreat but there is still significant amount of droppings, we are still finding termites and droppings at both houses, I have called them several times and sent pictures of the droppings and termites and they never call back or respond, the only time I can get ahold of them is when I call the office and I get the receptionist, the receptionist says they will give the message to the owner. I have Andy the owners number and before the treatment he would return my calls but now I leave messages and no return calls. I guess they got paid and are no longer worried about the customer.”

Hector F. via Google

“Termite inspection was done by the owner Andy, who seemed really confident and reasurring. He however did none of the repairs or extermination (outsourced to a 3rd party). The repair work was so lackluster I had to ask them to come back 4 times. This included having another termite inspection by another company to tell Bug Squad how much dry rot they had missed. The first time they didn't even bother to probe around my house. The fillings were not smooth and we're not painted. Without me shadowing their contractors and micromanaging then, none of the repairs would have been done completely. Moreover, their tenting crew left a lot of trash, killed my plants and did not install back my backyard lights after the work. What was worst The termite extermination was incorrectly done a day early, which meant I couldn't enter my house and a bunch of my food went to waste. The only positive experience from all of this was that the team at their office was always responsive. (They deserve a shout-out)”

Nicolas V. via Google