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“Very responsible to open and close my back gate after treating back yard. Very dependable.”

Letha I. via Google

“I would not and can not recommend this company to anyone. From miscommunication to telling us we are wrong, it has been a bad experience and to quote them "this has gotten worse since we've been out here" Trying to deal with rats, they told us we had rat monitoring stations. County pest control guy told us those were for mice, we thought they were for mice, they look like they are for mice. Bug Zappers told us no we have rat stations and were adamant. Turns out they had a fire at a warehouse and didn't have enough rat monitoring stations so those were in fact for mice. Was recently told as the problem has gotten worse that we should have started with traps and not monitoring/bate stations. I think all stations were replaced with traps but I am still on the monitoring plan. They were supposed to come out weekly to check the new traps but only saw them once this month to check the "monitoring stations." I don't know what I need. I am not the expert. I expect the pest control company to be the experts and provide advice not tell me 6 months after the service started "well you should have started with.." I couldn't even tell you what traps or stations I have outside my house but I can tell you all the rats in the neighborhood moved from the greenspace next to my house to now under my front and back porches, just before winter. Card on file expired, got a text that my account was 30 days late today. Never received a call or a different invoice in the mail. Called to cancel, and the lady starting telling me rodent season was coming up.. If only I had a service for the past 6 months to help before winter.. The once place they have moved since starting this service is under my house. They don't know if I have traps or monitoring stations and I haven't heard from them in two months when I called crying on the phone to just get the situation under control and manageable.”

Mark A. (. T. via Google

“Bug Zapper did a great job! As a small time Portland landlord, I can’t recommend them enough!!! At the beginning of this year, I bought a new property that had some problematic tenants. Fortunately, they moved out on their own, but when they did, they left furniture and garbage and BUGS. The haul away guys told me I had bedbugs there, so when I called Bug Zapper I expected a hefty bill with lots of treatments. The Bug Zapper tech told me it was actually only fleas! They did one treatment and all of the fleas vanished, but they are coming back today for a follow up to make sure. I’m so happy they had the integrity to only treat what was needed! I am so happy that I’m doing a general pest treatment around my own house because of some pesky silverfish that I’ve seen in my finished basement. I’ll let you know how it goes!!”

Kristen D. via Google