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“I am a landlord and my tenants let me know about sounds in the attic. I called Plunketts because they have over 100 years of experience and had high star reviews. I asked if it was needed to have access to the attic since I didn’t and they said it was no problem. The technician I had did not seem experienced. They take your money upfront without caring to fix the issue. The tech did not move or re-bait the traps until I had complained about it. They took traps away without fixing the issue and I am very displeased to have spent $500 for nothing.”

Nina P. via Google

“Our tech was never on time, sometimes hours late. He was on his cell phone while he was supposed to be spraying. He never sprayed up in our drop ceiling, resulting in not succeeding in ridding our house of pests. It wasn't until we did it ourselves and sprayed in the ceiling that they finally went away. A complete waste of time and money.”

Taylor C. via Google

“Positives: My initial consultation with them was awesome. The technician was very nice, helpful, and tried to help me save money by offering plans since the services I needed cost as much as the yearly services. The technician was the primary reason I wanted a yearly plan since I was very impressed by him. So I decided to purchase a year plan where they would come four times per year. The spray and traps did seem to work very well and were as promised. Negatives: The issues were involving the plan. They stated that their are four visits per year with the plans. After my initial appointment, I never heard from them again. I called around the time the second visit was due (in winter). The lady I spoke with snipped at me and said that they don't do "visits" in winter because they can't spray anything around the house. These visits are just calls to see how everything is, but I never even got a phone call from them either. (I dont feel that they should promote four visits if two are just calls. Seems to be false advertising). So when spring came, I called again to get the third visit scheduled. I was told the technician will call to schedule. I never got a phone call even months after that appointment was due. So I ended up calling and canceling the plan. They only charged me for three visits, which I was fine with because I just wanted to get out of a contract with them. They told me that they will have someone come out to pick up their equipment. One year later and they still haven't even contacted me or came to pick up their supplies. It's ashame because their technicians are very good and their stuff does work. So I really wanted to like them. But I will never use them again Update: I wanted to provide an update as I was outreached regarding my issues. The gentleman was very friendly and wanted to make an honest effort to apologize and try to correct the issue. I have a lot of respect for a company willing to acknowledge customer's issues and to address them personally like that. He also offered to collect the mouse traps that were left behind, which he did stop and get the same day.”

Shane via Google