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“Updating this review to 3 stars. Company has reached out and worked to make amends. According to their supervisor they are having issues with billing and job tracking system and that apparently sent out a bill in the email along with a separate email to rate the technician even though a tech never came. I called them and did give them a chance to call me back for two days prior to the initial review but for whatever reason that fell through the cracks. My experience so far with Dodson is that they have do a good job when they get to the house but they seem to have problems with scheduling repetitive visits for service. I was supposed to have 4 weekly visits for a pest issue followed by 11 monthly visits. On the 4th week the tech never showed and I had to call him directly to rectify. He made up the missed week. Then came the issues with invoices and emails. If the company maintains good service, I'll update the review to reflect that. Original review; Daniel says he came two days ago to check on the baits and proceeded to send me a bill for the month. Previously I have been working with Shane (?) but now this person is responsible. The bill had him clock in at 3:12 and out at 3:13. Boy he must be fast. Problem with all that is that I have cameras all around that continuously record .and nobody stopped by all day. I would not have expected them because it was pouring rain and all the work is outside. Normally I get a call prior to someone showing up, but no calls this time. I called their office and relayed what happened and the lady who answered seemed concerned and was going to get a supervisor involved. That was 2 days ago and nobody has followed up. I got an email the next day from Dodson and Daniel asking me to rate the work and mention him by name. Here ya go Daniel, you are mentioned, just not in a good way.”

Bob A. via Google

“Anthony Lindhardt is always a very personable, competent, and professional representative of Dodson Pest Control. He will listen to any "bug" problems we're having and deal with the situation quickly. If I ran a business, I would want employees like him!”

Michael C. via Google

“Dodson has been instrumental in helping us eliminate our rat problem. Charity Walter's visits us once a month to ensure that the rats do not return. She is always willing to discuss any concerns I have and promptly addresses any issues. Recently, she even removed a wasp nest she discovered, which I really appreciate since I strongly dislike wasps. I am very grateful to Dodson and Charity for keeping my home free of rats and bugs!”

Kelly A. via Google