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“Very dishonest manager. The inspector Tyler was pretty good in explaining the details. So we signed contract with Environmental to do termite prevention using Fipronil 9.1% (high-end product), but they used the much cheaper product Dominion 2L which can not last that long as Fipronil. We figured it out and contacted the company. A manager called later and tried to "teach" us that the two products are the same. I reminded him the contract details then he promised to find a solution for us. Well, he never called again. Avoid this company.”

Lin via Google

“Technician Stephen and Shaheed just completed my service of removing a wasp nest. They showed up precisely in the window of my appointment time. They displayed true teamwork. It is apparent that they are subject matter experts in their field of work. They were fearless in their actions in reference to treating and the removal and take away of the remnants of the wasp nest. They were very professional. I will definitely call the Environment Pest Control Berryville office in the future if the need be.”

Patricia W. via Google

“Extremely frustrating experience! We got serviced twice for the same bird call. We cited the two vents that needed to be serviced one kitchen exterior and bathroom interior . The bathroom fan smell and suspicion of bird up there was our main concern. The first crew "got" all the birds and left without checking the bathroom. Called that night reporting a strong smell still lingered and sounds of a loud squawking from the fan. The second crew came out next day and found one bird in the exterior vent, and was captured being asked to come inside to inspect and service, but then "professionally" (less than a minute) turned off and on the fan to "solve" the warranty call . The day after the second service, the bird was found by myself on at the entrance of the bathroom exhaust fan by uninstalling it ( took 3 minutes) that the crews both times ignored. I called the service because I am pregnant and should not be on a ladder and was super worried about the disease that could be flowing through my house. Call was placed 5/2 and not scheduled till 4 days later 5/6 the first time and 1 day later 5/7 the second time. So this company left us almost a week with this problem when other company's for the same price of $499 would have done it the same day. We even provided a tip for the guys because we had faith in the service industry instead we got half of the effort. We have doorbell cameras on both front and back that luckily made us aware of this blatant disregard for our concerns so that we did not feel like karen customers when reaching out to management. Current status of the concern: Management and Service department gave only partial refund and have pushed back warranty service til 5/15. So an extra week of dead bird smell was the solution.”

Madelyn S. via Google