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“Used them to get get a quote. They added extra charges and made up charges. They lost the original report. The worst company ever. The woman front desk is extremely rude. How can you be in business for 10 years and have a 1 star rating. I will report you to the pest buerrae to get your liscence reviked”

Luke D. via Google

“I would absolutely Not recommend Gold Country Termite to anyone!! They were one of three pest control companies that came out for an inspection while I was in escrow to buy my home. The large, old, and tall wrap-around deck was the biggest repair liability with this new house, due to dry rot. One pest inspection company said 50k to replace it, another said 15k, and we had time for one more inspection. I told the inspector at Gold Country that I needed a very conservative, realistic number on the higher side and that I would negotiate for buyer credit. He nodded and said that actually, no way did I need to replace the deck, but that they could repair it for a very afforable price, as well as fix some other pest and dry rot issues around the house. His report came back at just under 6k! I couldn't believe it-- and was concerned--but was glad they could fix it for that amount. Unsurprisingly, the buyer did not give me much credit at all due to this low number (That would end up climbing to 26k! Keep reading.) Many start-date postponements later, because Gold Country Termite was losing all their employees, they got finally got going on my deck. One man and a teenage assistant - that's it! At the end of the first week, he stops and says he needs to send the inspector over because he just found more dry rot. Two days later I am issued another project/invoice of 10k!! It would be 10k more, so now I'm at 16k. I feel have no choice now because my deck is slowly coming undone, so I give another deposit. But a few days later, they stop work again and send the inspector out to my home Again. I get an email saying it will be Another 10k. Totally ridiculous! I had to pull out, furious that I had been so misled, and that the company was neglegent in their inspection (as several deck contractors would show me later clues that more wood was bad than Gold Country initially noted). Gold Country Termite priced themselves incredibly low and put " upon further inspection in small print of the report,: allowing them to keep raising the project price, once my deck had giant holes in it. I ended up losing a little five and a half thousand to this company even though I'd rather not have paid them a penny for causing me to not use my deck for two summer months, and to have cost me the a sizeable buyer credit when negotiating in escrow. Big-time lesson for this first-time homeowner!!”

Aimi C. via Google

“First time posting a negative review. But felt I needed to let people know. Wish I would have checked them out here first, lots of concern in these reviews. Anyways, Richard was the inspector and all went well until he was leaving. After he treated the known areas, I pointed out an area my wife noticed that had termite tunnels. He quickly clean them up and sprayed the small area. The entire "extra" effort took all of 15 minutes, if that. No mention of cost to do it until I received a bill for $250 which I refused to pay siting the fact that he did not mention an extra cost to do this area that HE missed. On top of that unprofessional behavior, 9 months later, the termites are back and although the work is warrantied for a year, they refuse to honor the warranty. So 1) their work did not eliminate the termites and 2) they do not believe they need to inform their clients of extra charges before the extra work is done. Geez, even my car mechanic does that!”

C. T. via Google