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“They used to be great until they were bought by Allied. Now we have to call for our quarterly service and their customer service rep is super rude. The guys that do the work are always nice, but definitely doing the bare minimum. It seems like they threw out all notes about the existing customers when they sold the business and now we have to give them our whole back story every time. We had to call about a misunderstanding with our last service after the guy left and the rep refused to help because her GPS says "he's still there working" even though he'd been gone for over 20 minutes. It's like they are actively trying to shed customers.”

Gretchen L. via Google

“Today Good Earth came to provide our quarterly pest control service. The man who came was very polite, on time, and thorough. But shortly after he went outside to spray, the door bell rang again. I had been up all night due to my mom being rushed to the hospital the day before, and I was overly exhausted. As I got up to rush to the door, I was reeling. I fell to the floor, crashing against our living room fireplace. The man outside, who I later discovered to be Jeff Anderson, one of the pest control managers, rushed in to help me get off the floor. But not only that… due to my fall, a large decorative vase that sat on the floor in front of the fireplace was now shattered. Mr. Anderson cleaned up all the debris from the broken vase and swept the floor clean! Talk about going above duties call! For the love, concern, and care that this gentleman showed to me, I shout to him and Good Earth, THANK YOU!”

Rev. R. O. via Google

“first of all when someone came to look at my sofa for bed bugs he said they where fleas. a few days after thanksgiving i discovered my sister had bed bugs so i knew that it couldnt be fleas. so i told the apartment manager rt send them out again and recheck my sofa. he said that i may have had bed beds. i believe the only real treatment i got was the first one because every treatment after that nonthing in my apartment has been touched. there is a total of 4 treatments. im just blowing my money because they are not treating the sofa im not sure what they are spraying. the beds nor the sofa which is where i experienced getting bitten by a bed bug.”

Dollface D. via Google