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“We tried greenx because we had used the company that merged into this company. We had them out after we purchased a new home for pest And mouse control. The first sign that something is wrong, was on the second visit to follow up for mouse control. The second tech said that all the traps were set incorrectly. This tech sent them as he thought they should’ve been. After several weeks traps removed because nothing had been caught. We did continue to find evidence of mice in the house. We also had a continuing problem with sliders, earwigs, and all other types of general indoor insects even after a follow up visit. We had a company come out to provide a a quote for exclusion of mice and he came back with several recommendations. First to re-trap the inside and then several outside options. unlike GreenX traps were set up in the Near the joists as this guy said nothing is ever caught on the floors where Greene X had the trap set. Within several days, we caught several mice. With that point, we decided to switch our insect extermination to the same company and canceled greenx. I tried to take the high road and not badmouth the company and just said I wanted to cancel. They kept pressing for a reason and I said I’d rather not then they said they would charge you a cancellation fee. I believe this is the only way this company has to make money, charge a cancellation fee so at the end they can threaten you with it. I got transferred to several different people for retention and got calls for weeks after. Anybody considering canceling I will say the cancellation fee is more than worth it to get a company that actually knows what they’re doing. terrible experience with a company that doesn’t mind bad profit.”

Peter F. via Google

“I called this place because I heard something scratching in my wall. I called and told them what was going on and that I needed someone to come out. The guy speaking to me went through this whole explanation of the price and how they recommend once you take care of the initial problem you continue there service for a year. I explained that my concern now was to get whatever was in my attic and walk out. I had no problem with the price for them to come out and provide the service however I wasn’t sure that I would need service for a year. I explained that I’ve been in my home for 32 years and I have never so much as had a mouse! He proceeded to ask me for a credit card number…I asked him why he needed that without any service being provided as of yet! He then stated” you didn’t think you had to pay for this? “ in a very nasty tone! I stated what a thing to say of course I know I have to pay for my services but I haven’t received any yet! I then told him that the comment was rude and to cancel my appointment!!! They will never get my business!!!!”

Sheila W. via Google

“Would not recommend this company. We have had nothing but issues with them since we started a few years back. They do not work with you even when you call and ask them to call ahead to schedule visits. I did this multiple times after they would text me 30 minutes before showing up, asking them to call 2-3 days in advance before an appointment. They still never did. The last 6 months every time a tech had come out it hasn’t seemed like anything has been done with our rodent boxes. They sit there unserviced. And not much pesticide sprayed because I see bugs coming back within 2-3 weeks. I don’t see this as a tech issue but a large corporation issue. Leaving this business for an actual locally owned and pet friendly one.”

Sammie V. via Google