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“We worked with Jazz about a month ago, and our experience was pretty mixed: 3 stars is a bit generous but I hate to knock hard working people. The pros: -They are very attentive, flexible, and easy to communicate with. At no point did I feel like I couldnt reach out with a question. -He was generous and let us keep the space heaters for a bit longer than normal because we still were finishing up another room. -Jazz is a hard worker and both picked up and dropped them off. The cons: -We had captured 3 of what we thought were bed bugs When we showed them to Jazz to see if they were actually bed bugs, he confirmed that they were. (we later found out they were rat mites when they didn't go away.) -When we brought out another professional later, they were able to identify right away what they were. -He additionally recommended a $300 spray to apply, (which we took) without even knowing what it was we were dealing with. -When we mentioned that they weren't bed bugs, he pushed back and said he never confirmed that they actually were? Overall, If you are sure you have bed bugs, Plenty of reviews on here tell you that it works and that I can confirm this company works hard at what they do. I would just confirm first that you actually have bed bugs from somewhere with more expertise on all kinds of bugs.”

Jonathan M. via Google

“Called Jazz kind of late on Friday about my concerns that I may have bed bugs. Was getting bit by something in my leather recliner. No where else. Jazz came early Saturday to check things out. Extremely thorough. Took my sectional apart, looked at every bed, under the bed, behind the beds. No signs of bed bugs or anything else, but because I feel like something had bit me, he sprayed my furniture to be extra cautious and honestly to help me feel more comfortable. I can't tell you how much better I feel today. I had myself scared to death that I had a bug infestation. Jazz was very calming and made you feel no job was to big for him to handle. I would 100% recommend him if you have a problem.”

Sherry H. via Google

“After doing some research and learning that heat treatment is the best way to eliminate bedbugs, I called Jazz. He responded quickly and came out the day I requested to set up the heater for a small extra fee (which I definitely recommend). He walked us through exactly how to use it, and after running the heater for 24 hours in multiple rooms—plus using the chemical he had—the bedbugs are completely gone. Jazz was incredibly helpful, knowledgeable, and made the whole process way less stressful.”

Tyler P. via Google