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“I have used NMPC for 3 to 6 years now, mainly for ant/bug issues outside. It has always been the same technician except for one visit. I hate to have read the bad experiences that others have had, but I've never had any issues. The technician that normally shows up is very knowledgeable and explains just exactly what the treatment being applied is, what it would do, as well as what I should expect to see afterwards. After the first treatment I was instructed to wait a period and if I saw any more activity to give a call. Common since told me the activity would return, but at a lower rate, and it did, but it was like about 90% less activity. I called and the same technician returned and retreated. After that, no activity at all. And needless to say, I was very pleased. The technician I am very pleased with! He has an answer for every little question I ask. And it's not like a Yes or No or I don't know, but always a prompt understandable response. I rated this company 5 stars reason beings, the technician (Mark) which of whom is polite, honest, knowledgeable. He is not one of those types that is "in a hurry to just get the job done and leave asap". Included in the 5 star rating is the fair pricing, the results, and the fact that there is no contract. With all that said, my plans are to keep using NMPC services and would/will recommend them to others. Good Day!!”

JOHN B. via Google

“I had used this company for over a year then one day the exterminator hosed down my furniture in my kitchen ruining the powder coating on the bar chairs. I’ve generally had a bug, the island and six stools were all on a new rug and he left them all drenched with poison. He took two at a time spray painted and brought them back very shiny and streaked up. Said he wasn’t a painter and he’d just give me the left over pain and I could do the others myself. I called the owner who said he wouldn’t do anything else. I sent pics then he said he will pay the $260 for a painter to redo all 6. Just send receipt and pics. I spent weeks on this and haven’t seen a dime. Reporting to BBB. The owner is very rude and he said the co owner hated dealing with the customers.”

Susan H. via Google

“I have a rodent problem in my attic. No Mercy Pest Control solution was to stand at my attic door and throw in rat bait! When I asked; “Will you try to find & close the entrance points where the mice are getting into my attic.” The technician’s response was, “Well, they can get in anywhere?” Their objective was not to ensure that they solved my rodent problem, it was to take my money!”

Shernia J. via Google