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“Been loyal customer for more than 4 years. But I have to cancel the service because the past couple months the newer technician was really bad. Been complaining to the office about it, but they still didn’t do something about it. Before it took more than 20 minutes to spray, cleaned the spider web, make sure everything is clean. But now, not even 10 minutes to do everything. Not even knock or ring the door bell like before. Just come and go really fast. Even the bugs still roaming around. This company going down hill really fast because the newer technician doesn’t care about work.”

Andre T. via Google

“Rafael Alejandrez provided excellent service today! He was professional, efficient, and made sure everything was done perfectly. Definitely a 5-star experience. ⭐️⭐️⭐️⭐️⭐️ - Jason & Nev”

N J. via Google

“I was a loyal customer for over 7 years, but I recently canceled my service due to the unprofessional behavior of a new technician. He entered my yard without knocking or notifying me, not once, but twice, even after I specifically asked him to ring the doorbell next time. He did not perform the service thoroughly, and when I asked about documentation, he copped an attitude and told me I’d have to get it off my phone from the car, since it’s no longer on paper. Then, instead of handling it professionally, he raised his voice and mocked me (“ma’am, you have a good day, ma’am”). To make matters worse, I still have spiders after he supposedly treated the property. To be fair, the office staff I’ve dealt with over the years, were always polite and helpful. Unfortunately, some of the newer technicians don’t seem to understand that respect and professionalism matter. I even requested a call from management before posting this review, but no one followed up. Respect should come standard with service.”

LaToya J. via Google