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“I would assign a zero rating to this company based on my experience, which has been profoundly disappointing. Upon purchasing my home, I discovered the previous owners had contracted this company for termite protection, as indicated in the disclosure forms. This service is set to expire in a few months. After evaluating the condition of the property post-acquisition, I opted not to engage in further pest control or termite services. Regrettably, it became evident that this company had not adequately maintained the property, leaving it susceptible to pest issues. The owners, Angela and Stacy, responded negatively to my decision not to continue their services, resorting to unprofessional conduct, which included hanging up on me and issuing threats to my husband. Angela attempted to elicit sympathy by discussing personal grievances unrelated to pest control, including her relationship challenges. Moreover, in a troubling display of unprofessionalism, they threatened to access my property to remove bait stations that the previous owners had installed and purchased. In contrast, my prior experience with Peachtree Pest Control illustrated professionalism, as they did not pressure new homeowners regarding the continuation of their services. I wish to clarify that I was never under contract with this company; thus, any disputes should be appropriately directed to the previous homeowners. I informed them that any attempt to enter my property would be considered criminal trespassing. Nevertheless, Angela enlisted the assistance of a sheriff—a personal acquaintance of hers in our small town—to accompany her. Following a consultation with legal counsel, it became evident that I am supported by legal precedent. The company possesses no legal grounds to pursue this issue, as any concerns should be addressed with the previous homeowners. I strongly advise individuals considering this company to exercise caution. Based on my experience, their services are inadequate, and their conduct is erratic and threatening. I recommend avoiding this company due to their unprofessionalism and unreliability in customer service and pest management.”

T T. via Google

“We’ve had rider for almost 10 years and they have always been one, thorough, and wonderful to work with. Thank you, Angela and the Rider Team!”

Jamie H. via Google

“Great company with excellent service!”

Mary H. via Google