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“They were a no show with zero communication even 3 1/2 hours after their scheduled appointment time. After taking time off the previous week with another pest control company who did the same, this was highly frustrating. It's a simple professional courtesy to give a call or send a message that you will not make it at your scheduled time. I've wasted another one of my few remaining vacation/sick days this year because of a company that can't be trusted to provide the most basic customer service. If you are thinking of using this company, I wouldn't trust all of the positive reviews in the world - If you can't trust them with the basic things, I definitely wouldn't trust the quality of their services.”

RP via Google

“Pros: Thomas went out of his way to come to our home inspection and penciled us in at the last minute. He completed the interior inspection (on a Thursday) so our realtor wouldn't have to drive back out. He stated he would come back the following day (Friday) to complete the exterior. Cons: He did not go the following day to complete the exterior. He stated he was busy and would go Saturday. I told him it was okay, we just needed the report before Monday. Well, he didn't go Saturday. He finally went on Sunday afternoon and then Sunday evening, he told us he needed the graphs to complete the report (had we known before, we would have sent it earlier). He said he had been busy and would give us the report by 9am Monday morning. All of Monday morning went by and nothing. We called and he wouldn't answer. When the report was requested by our realtor, I called twice and he didn't answer. I left a voicemail then I texted him. He finally responded that he was busy and would give it to me Monday afternoon. After my husband told him he was going to go to his office and personally pick up the report, he finally sent it. I had a really good feeling at first and I really appreciated him fitting us in at the last minute but everything after that point was not professional at all. I would have appreciated better communication or at least a call back.”

Mayra E. via Google

“They say it’s a 30 day Warrenty and it’s not!!!!!! I literally called before my Warrenty was up and was asked to pay another 75 bucks!!!!! Please do not use this company. We still Experienced the problem and they were not willing to accommodate. Please just use another company.”

Your T. R. K. via Google