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“I very seldom write bad reviews but this company has proved to be very disappointing. They called me last Friday and scheduled an appointment for Monday. Never showed and when called was advised by scheduler that they would not come until I had completely cleaned up my yard of any dog poop. This was the first I heard of dog piles being a problem and although they made the appointment, I was never called or contacted to say they cancelled. After reading some of the negative reviews on them it is clear that customer service is at the bottom of their list. Scheduling with them the past 2 years has been erratic and sloppy. Now I know why.”

Linda K. via Google

“Your female employee with glasses and black hair is swerving and speeding all along Ramsey and northwest blvd. She is causing dangerous conditions and will probably cause an accident.”

Ulfhedknar T. D. via Google

“I have had an annual contract with Advanced for 5 years. Their service was always fantastic until last year when they began missing scheduled appointments. This year, I have had a difficult time getting them to fulfill their agreed upon 4 visits per year. They were a month over due for our first scheduled visit this year, then I had to call to make sure they were coming for the 2nd visit. They scheduled and missed the appointment and it took them another 2 weeks to reschedule. I feel like my needs as a customer are no longer valued here. I also felt that Linda, who handles scheduling, was unapologetic for their delay. Her approach was disinterested and when I stated they are behind on their visits she barely acknowledged it and stated that is just the way it is this year. Unfortunately, after this year's contract is up, I will be looking for another company.”

Annie T. via Google