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“Real nice, cutting people off on an off ramp. (Before anyone says something, it's a wide angle lens, every is going to appear further away than it actually is) Update: Nice trying to blame me, I reviewed the video again, my speed(at the bottom) stays quite steady at 53mph as clearly shown, also, quite clearly shows said company truck(clearly the owner it seems) zooming past and diving into off ramp. How am I supposed to see a blinker on my direct left when I'm looking at where I'm going/turning. Another update: What car infront? Seems like the lane was quite clear infront of you. Might want to check your driving and not blame others when you're clearly at fault. As for the other review, you mean the other company truck which nearly hit me after crossing 3 lanes and trying to continue into mine? As the video I posted then also clearly shows.....”

Slow_32v via Google

“I made a huge mistake hiring this company once and cancelled the service almost immediately. Cancellation required a certified letter and cost me a lot of money. I found the owner to be like Dr. Jekyll and Mr. Hyde. One minute he's super friendly and making promises and then if you have any disagreement at all he is defensive, angry and quoting the contract as if he is a lawyer. I was asked to sign the contract in my front yard on an iPad with a sun glaring on the screen. I was an idiot for signing it without taking it to my lawyer first and sleeping on it. All you have to do is read the contract to know this is NOT a business or business owner you want to deal with. Some sample language from my contract.....(client) "waives the right to a jury trial," "agrees and allows Bug-Masters LLC. permission to use audio and video at their discretion while on clients property or presence. This also includes any and all phone calls incoming or outgoing ....." and my favorite, discounts offered for good reviews. But.....they take away the discount and make you pay it back if you ever change your review. "this credit will be given as a courtesy and will be retracted if the client changes their 5 star review at any time. The purchaser understands and agrees that if he/she changes the review that they will be responsible for repayment of the credit(s) amount and any late fees that are incurred." Can anyone trust a paid review that would cost the person to change? Should a business be able to retract a discount if the situation changes and a review is changed? I wouldn't trust any positive review that is paid for. I suggest reading the Yelp reviews if considering this company. On Yelp there are currently only 13 Five Star reviews of this company and I assume many or all of them got discounts. To change those reviews it could cost them money. I see 33 reviews at a the lowest rating of 1 Star. If you read the negative reviews and review the contract it should be obvious that this is NOT a company to risk being under contract with. It cost me a fortune to cancel. I thankfully never left a good review and am free to give my opinion. My initial issue was that Bug Masters was under my house several times and each time I asked for them to remove the dead rodents and tell me how many there were under my house. They never complied with my request to do this. When I called another company the man removed them on the first visit before I had even hired him and it turns out there were only a few. My problem was not as big as I thought or perhaps as big as they wanted me to believe. There are so many options for pest control, why take a chance on this company? It should be easier to find a better company and one that doesn't have to lock you into a contract like this one to keep your business or punish you when you no longer want their service.”

Brian M. via Google

“Do not recommend Bug-Masters LLC I became a Bug-Master customer in 2020 when Bug-Master absorbed the business of my incumbent Termite/Bug service provider. Upon the start of my service, Bug-Master installed termite bait traps around my house. A point of contention throughout the time Bug-Master service my home was the maintenance of two de-humidifiers in my crawl space installed by the original incumbent Termite/Bug service provider. When Bug-Master started my service, they agreed to, and supposedly maintained the de-humidifiers. However, I had to coax Bug-Master repeatedly to remind to them to perform the service. Another grievance was Bug-Master’s processing time of payments. It would take weeks for payments to clear. In 2022, Bug-Master informed me that they would not maintain my de-humidifiers any longer. I was given a couple of used filters, and was told one of these are for my de-humidifiers. Upon inspection of the de-humidifiers this year, both were not working. I decided to find another company that would perform de-humidifier maintenance, and sent Bug-Master a termination letter in July 2024. The new company I hired pulled out Bug-Master’s termite traps (which had become overgrown over the years) and installed new ones on July 29, 2024. Bug-Master’s old termite traps (the ones we could find) were put in a box. Bug-Master stated they wanted them back. On October 21, 2024, Bug-Master came to my house when I was not home and pulled the new termite traps out. I called Bug-Master, and was told that those were Bug-Master’s traps, and it was verified by a barcode. Blatant lie. Do not recommend Bug-Masters LLC”

Michael S. via Google