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“I have been a customer of NW Exterminating since the takeover of Preventive. After being a long time Preventive customer, I must say I was apprehensive about the change. NW Exterminating did not disappoint. The transition was quite smooth. The techs both old and new, are still very nice and professional. The scheduling reps work very patiently to make it as convenient as possible for the customer. Much appreciated!”

CJ W. via Google

“The technicians are always very friendly and knowledgeable. We have used Northwest Exterminating for many years and we have never had any insects or scorpions inside our house. They are an outstanding pest control company!”

Mark R. via Google

“Scammers, and no one does their job. Told them I had knee high weeds. They sent a guy out with a backpack, he saw the yard and asked if I had told dispatch about the state of the yard. Which I had he then shook his head and told me that his backpack spraying won’t fix that, and they need the truck. Next day I reschedule and emphasizes this time that I need the truck and even reference the notes left by the previous guy. A week goes by new guy calls me Friday telling me he will be at my place in 15 minutes. I ask if he has the truck and explain the situation. He tells me he doesn’t, and that he can go get it since it’s available. Tells me he will call back in 15-20 minutes after getting the truck. An hour goes by no call, so I call dispatch asking where he is, and they tell me the guy told them when he called that I had canceled that day to reschedule. At this point I tell them they need to send someone today since I was promised a truck today. They tell me they can’t do that and can only do it the Monday. I then told them to cancel the weed service and drop the bill since the service was never done. They tell me it’s taken care of. Next day Saturday I got a text telling me that I have been scheduled for service on Monday, followed by a reminder email that night for the service payment. Call them Monday and at this point make it clear that if any of their guys set foot on my property they will be trespassing. They quickly cancelled that service. However, it turns out that the people you call cannot “Handle Bill Issues” it goes to someone you can’t talk to that then decides if they will fix it. Now they dropped the bill after 3 days of waiting. But I’ve been around long enough to know that this is scam behavior. All it takes is one fool writing down “started service” or something to that effect, and you are now saddled with a bill and the only out is a lawyer. But were still not done this company has created a bunch of dummy companies in the valley and pretends to be the other companies. So, you go on google to ask for weed extermination, and then it gives you phone numbers to other companies that redirects you to these scammers. Ended up calling these people 3 times, while trying to find another company. Update: As I pointed out they attempted to restart the service. They sent me an email stating they would be servicing the property even thou I explicitly told them that the service was to be fully stopped. They told me I had agreed to the service which I didn’t. I had to tell them that if I see their guy on my property, I’m calling the police for them to back down.”

John B. (. via Google