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“We reached out to Miller Pest, after reviewing other companies in the area. They were kind and eager to get service started. My main issue was that my rental home was vacant for years prior and is infested by many varieties of spiders, wasps, other bugs that were infiltrating everywhere. They assured me their bug spray would solve the problem. We had them come out a few times, and admittedly the bug issue was minimized slightly but not anywhere near resolved. The first time they came to spray the technician sprayed the wrong spray and made everyone in my home sick with nausea and headache. I called in and another technician came out and showed me that the previous guy had used the wrong solution (he sprayed the solution outside and had me smell from a few feet away) and although not deadly it's not sprayed while people/animals are in the home. The next few times, after repeated requests not to, technicians kept showing up during my sons nap times. I even had to call in twice and specifically ask for a note to be put on my account. The last 2 times they've came they only sprayed the upstairs and outside. They did not put sticky boards or spray in the basement like I requested. In the midst of this, we were still experiencing large (size of your hand) wolf spiders, and over 20 bees in the front and back that would attack us if he walked out the doors. Today I called in and asked to be refunded and have my contract shut off. I was told that no refund will be made as it's in my contract that I will be charged monthly even if no service is tendered. When I asked if I could at least stop the contract, the rep put me on hold to talk to the manager Laura, he came back after a few minutes and said that I'm still on contract so if I want to cancel today I would need to pay for the remainder of the contract. I am saddened there are people in customer service that behave this way. No decency and no communication. The manager didn't even bother to talk to me. I will not be doing service with Miller and would advise anyone that is/will be to make sure you really watch what service they are providing and pay attention to the fine print of your contract. With love, Micaela”

Micaela R. via Google

“So, I had an annual service contract with these guys and they did okay. They came out once a month and did their thing and I paid them via automatic payment. Then, after the year is up they keep coming back monthly, but stop doing auto payment and instead email me an invoice, okay cool, except the emails go to a spam folder and I don't see them until I get a letter from a collection agency. They didn't call or send a letter, just emailed. I understand it's my responsibility to pay, but how about a phone call before sending it to collections? Anyway, considering this I wouldn't do business with this company again.”

Samuel T. L. via Google

“Keith has done a wonderful job in our home today! Keith explained everything he was doing and gave us great tips as well! Keith always had a positive attitude and could always answer our questions. If you are looking for your next pest and termite needs, please look into Miller!”

Alexis S. via Google