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“We called My Exterminator with high hopes after reading their positive Google and Yelp reviews (which are all 3+ years old!). Three treatments and $1200 later, our bedbug problem was not just unaffected, but actively MADE WORSE by the technicians utter incompetency and lack of care. I'm writing this review to spare others the expense, pain, itching, and emotional drain of dealing with this totally incompetent and untrustworthy company. MyExterminator, AKA Enviro-Tech Pest Services portrayed themselves as experienced bedbug professionals who assured us their treatment would easily take care of our bedbug problem. After forking over $1200 for a 2-spray treatment, we were greeted by Chris the technician, who immediately dispelled any illusions we had about MyExterminator's professionalism. He arrived to every appointment over two hours before the appointment we set (and took time off work to be at home for). He clearly was putting in the bare minimum effort, and after telling us "this will be too easy," applied the spray totally haphazardly with utter carelessness. He didn't even bother to lift or move objects to spray behind/under. Worse, MyExterminator's technician clearly didn't know ANYTHING about bedbugs. When shown the bed-bags we had around our mattresses (a basic treatment step mentioned by just about every online source out there), he cluelessly asked "what's with those bed condoms??" Worse, the technician didn't have a clue about what the chemicals he was using were or what they did. The second time he came to treat our home, he was so checked-out that he mistakenly used Tallstar (general bug spray for roaches) instead of CB80 (spray formulated primarily for bedbugs). When my roommate caught the mistake, he called a manager at MyExterminator who told him "Sorry about that, we'll have him switch chemicals." The manager proceeded to call the tech and tell him privately "not to worry" about spraying the wrong chemical and that they were "basically the same." Of course the tech told us this and left without fixing his mistake. Before hiring them, MyExterminator had promised us verbally numerous times that the 2-treatment spray came with a 1 month warranty, during which we would get a free follow-up treatment if we found a live bedbug. Of course, MyExterminator's careless treatment was ineffective, and when we called back to ask for our treatment under warranty, MyExterminator claimed the warranty "wasn't in the contract" and that they wouldn't honor it. After confronting them about their verbal promises, MyExterminator claimed to have a "computer malfunction", hung up, and ghosted us for a few hours. Though MyExterminator eventualy agreed to honor the warranty they promised us, when the technician arrived, he once again sprayed in a careless manner. Worse, he failed to close the bed-bags on our mattresses again before he left, allowing the bedbugs trapped inside to escape back into the home. The tech's completely reckless conduct actively made our bedbug problem worse. Take your money elsewhere!”

Nick S. via Google

“Great company and excellent pest services. The customer service is top notch. I would recommend this company for all of your pest control needs.”

Harrison S. I. via Google

“I came home sunday evening to find a door hanger on my through a gate- telling me they performed service today. The problem- i dont want service - i dont know what they did…. And i dont (and never have had) a contract with them. I cant get ahold of them to find out what they used and where to protect my pets who are extremely sensitive to chemicals. I will report them to the epa. I live in an RPA as well. If they went to the wrong house….. that would be absolutely ridiculous. !!! Either way- this is pesticide you are working with - i am VERY particular about things i use in and around my house F minus.”

PN D. via Google