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“I own a property management company in Chicago with a little over 2,000 units under management. Mike is always helpful and keeps our properties pest free. They actually find out what the cause of any issues are and send proposals and videos. I highly recommend them!”

Kurt S. via Google

“My landlord uses this company and Mike was the one working with me the tenant as my landlord was out of town. Mike is extremely unprofessional, incompetent, and lacks basic project management skills. He forgot to show up for the diagnostic, so we rescheduled and he showed up extremely late for it. The result of his diagnosis was to patch a sewer line. This was a 1 week job and I had to inform him what has been done as he had no clue what his crew was doing. He also did not keep up his end of the deal and remove subsequent rats that come after the job, and the one that he did, he left a blood stain that he did not bother to clean. Fast forward a few months and the rat problem comes back. My landlord asks me to work with him as she is out of town. He bails on his appointments and then eventually shows up to my house with his dog, told me he would clean up the rat in the trap the next day and the blood stain from before. He never showed up the next day and I decided to inform my landlord I was not comfortable with him entering my unit anymore. Mike from resolve is the most incompetent and unprofessional contractor I have ever met. If this were not my landlords person, I would have never dealt with someone With such poor basic business and project management skills.”

Jeevan P. via Google

“Really frustrated with this company. As several other reviewers have noted, there is zero communication or follow through with these guys. I called Mike and he was busy so he said he'd call me back...never heard. Finally called him again. He took another call while we were chatting, then said he'd show up at 3. Never showed. I called at 6 and he said he'd come by at 7. Never showed. No follow up call, no email, nothing. Just vanished. I could probably call again but what's the point? I'll get another promise to show up and never hear anything back. If you're not able to make a meeting a phone call rescheduling is the BARE minimum for someone you are hoping to do business with! If you can't even manage that I can't imagine what your actual service is like and certainly don't trust you to complete the work. I highly discourage you from using these guys. Waste of time and you'll just be frustrated in the end no closer to actually getting your pest problem solved.”

Nathanael F. via Google