Rivers Pest Control of Jacksonville, FL
5710 Summerall Rd, Jacksonville, FL 32216

SAME DAY SERVICE WHEN YOU CALL BEFORE 2 P.M.
11200 Saint Johns Industrial Pkwy S, Jacksonville, FL 32246- Free Pricing Estimate
- Money-back guarantee

More Areas Covered by Rivers Pest Control of Jacksonville, FL
- Atlantic Beach, FL
- Jacksonville Beach, FL
- Neptune Beach, FL
- Fleming Island, FL
- Ponte Vedra Beach, FL
- Orange Park, FL
- Saint Johns, FL
- Ponte Vedra, FL
- Doctors Inlet, FL
- Middleburg, FL
- Saint Augustine, FL
- Bryceville, FL
- Green Cove Springs, FL
- Penney Farms, FL
- Callahan, FL
- Yulee, FL
Disclaimer
The information featured on this page is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to the customer’s location. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.
Visitor Review
This branch ranks 31st out of 35 pest control companies serving this zip code.
This branch ranks in top 89% of all pest control companies serving this zip code.
Most Recent Reviews
“Terrible Business Practices and Zero Customer Service My wife and I have been dealing with Rivers Pest Control since 2018, faithfully paying our annual bond for 6 years straight. When we discovered termite activity and needed them to actually honor their warranty by tenting our property, they flat-out refused to do the work we were paying them to cover. Because they wouldn't fulfill their end of the contract when we had an actual termite issue, we didn't renew in 2024. Now we have another problem, and instead of working with customers who paid them faithfully for 6 years, they want full fumigation price and refuse any accommodation. What really gets me is the unprofessional runaround we've gotten. I watched my wife call them every single day for over a week trying to get through to a manager. Each time, the office person promised a callback that never came. After a week of this nonsense, they finally told us we weren't allowed to speak to a manager at all. This is how they treat loyal customers? Take our money for years, refuse to honor their warranty when we need it, then give us the runaround when we try to resolve things reasonably? Looking at their reviews compared to other pest control companies in our area, I wish we had done our homework better from the start. The other companies have much better ratings and actually seem to care about customer service. Save yourself the headache and go with a company that actually stands behind their work and treats customers with respect. Rivers Pest Control clearly doesn't value long-term relationships or professional service.”
Christopher K. via Google
“Extremely Disappointed with Customer Service and Business Practices I was a loyal customer for 6 years, paying my annual bond faithfully from 2018-2023. When I discovered what appeared to be active termite activity in my back stairwell and requested tenting under my warranty, Rivers Pest Control refused to honor their commitment and would not tent the property. Due to their refusal to address the termite issue I was paying them to cover, I did not renew my 2024 bond. Now that I have a new termite problem, they are demanding full fumigation costs and refuse to work with a 6-year customer who had one missed payment. The customer service has been appalling. I called every single day for over a week trying to speak with a manager about finding a reasonable solution. The office staff repeatedly promised the manager would call back but never did. After 6 consecutive days of calling, I was finally told I would not be allowed to speak to a manager at all. For a local family business, their treatment of long-term customers is shocking. They took my money for 6 years, refused to honor their warranty when I needed it, then showed zero willingness to work with me when I tried to resolve the situation. I cannot recommend Rivers Pest Control. Their warranty appears worthless when you actually need it, and their customer service is unprofessional. Look elsewhere for pest control services. After reading other reviews, I see I'm not alone in this experience. The pattern of poor customer service and warranty issues appears consistent with what other customers have reported. Other pest control companies in the area have much better ratings and reviews - I should have paid attention to that from the beginning. Update: Still waiting for that manager callback they promised a week ago.”
Amanda K. via Google
“House was tented and i SO LOVED that one of the thechs was caring and VERY compassionate about one of our indoor cats. So ..this gentleman went beyond to help us in our time of need! He actually REALLY helped and i..WE are forever grateful bc he helped us with our cat.. xoxo keep up the GREAT work!!!”
Sara U. via Google

SAME DAY SERVICE WHEN YOU CALL BEFORE 2 P.M.
11200 Saint Johns Industrial Pkwy S, Jacksonville, FL 32246- Free Pricing Estimate
- Money-back guarantee
