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“If I could give 0 stars I would. I was with Sound Post Control for over 10 years. I had them do rodent services in my crawl space and around the exterior of my home. 5 years after receiving services, in 2021, not a month after I found out I was pregnant with my only child, that my doctor's told me would be hard to convince, and during COVID they suggested the only a crawl space clean out and some repairs to my crawl space. I was high risk due to my age and COVID, I was fearful to have anyone enter my spaces at home as I was not going in public unless necessary. My son was born later that year and time passed. No other suggestions of crawl space clean out or any repairs. Last month I wanted to install a HVAC unit and the contractor said that they couldn't do the project until my crawl space was taken care of, they found a rat in a trap and other rodent issues they deemed unfit for their staff. The condition of my crawl space is bad, installation in areas ruined, vapor barrier torn in places, burrow holes, feces. Sound Pest Control is taking not any responsibility, washed their hands clean of it. After all the years of paying them to mitigate a rodent problem they failed me. Basically laying traps and refilling them for over 10 years with nothing more. They say no contracts but be warned you should because everything should be in writing. Especially with how the turn over is with their staff. No accountability.”

BlasT via Google

“I never write negative reviews but I feel fairly disappointed in the level of service received. I paid close to $250 dollars for them to come out for a one time visit and spray for bugs with an emphasis on the spiders located on our back porch. I’m not even sure if they had even sprayed the entire perimeter and if they did, had not put the attention to detail they had noted in their report. The tech rang my door around 8:07am. I left to go back inside to attend to my kids and would glance out the window at the service truck here and there. I noticed they had left around 8:36am. It was 30 minutes of service which I noticed most of that time the tech was in the truck. When I called they said the tech’s notes said they did a thorough job and did spray the entire perimeter. When I asked how long a service like this usually last, they told me an hour to an hour and a half. This was quite a surprise to me as I barely saw a half an hour of service and they told me the report says service was complete around 9:05am. Since I was inside I’m assuming they were thinking I was not paying attention. It would have been in my best interest to have monitored the work. I can not completely verify if they did a complete perimeter job and if they did it was rushed. When I received a call back it felt as if there was no interest in making things right, similar to another negative post I had seen. I would not recommend this business and if you do use them, I would recommend monitoring the work that is actually done.”

Shauna W. via Google

“Matt from Sound Pest Control is absolutely the best! He is professional, reliable, and truly knows his work. He has been serving us for four years. He takes his time to explain everything clearly and answers all questions with patience. I highly recommend this company and if you’re lucky enough to get Matt you won’t be disappointed.”

Veronica P. via Google