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“Once the new owners (Bug Out) took over, the place I work at had to end service with them after a decade of service... Quality went right down the crapper. When your client is a restaurant, responsible for maintaining certain services by law... And one of them decides to not show up at appointed times or provide physical copies of records that we have to maintain for inspections... You should expect to be replaced immediately. ?‍♂️ ?”

A. G. F. via Google

“they show up at the house that just purchase to continue the service from prior owner, 1st they wanted a payment $85.00 they inspect and spray, call them after 2 months they never came for 2nd spray, before the year was up same thing come for a check for $85.00 and this time no spray I show them the problem they said is too big he needed to contact his supervisor another crook. Don't let this company near your home they are the worse.”

David G. via Google

“When this was A-1 I never had any issues. Our bug man was awesome, very nice guy and did a great job. Now that it's Bug Out our normal bug man is gone and the new one left a door hanger on the fence, which was not locked. I waited at home all day, we are normally given a time when they'll be here and my husband called to make sure they were even still coming. This service tech never even came to the door or called to say he was here. So I called the office around 440pm and got no answer. I lvm and expected a call back the next day, Friday but nope, no call. They don't seem to care about keeping my business so I'm shopping around. I hope I can find a more professional service.”

Mary V. D. B. via Google