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“David was very courteous and made sure to communicate throughout the appointment on what he and his coworker would be doing. He went above and beyond to ensure all questions were answered and we were taken care of throughout the entire process. Prior to our treatment, David worked with us before the closing of our home to get a second opinion and provided a very thorough assessment and estimate. Additionally, he revised our estimate after the closing of our first home to accommodate the changes that had been made since including the demo of a shed and fence install. He even talked to me about another concern regarding other pests we had experienced issues with since moving in. Something that a different company did not educate or properly treat for, or even return a call after 2 weeks of reaching out. David was extremely patient and reassuring to my concerns, and since then we have had no issues. I genuinely appreciate David and Back Bay for helping us through this process and will continue to use and recommend them.”

Sydney &. A. via Google

“Subject: Outstanding Service from Carl at Back Bay Pest Company I recently had the pleasure of working with Carl from Back Bay Pest Company, and I wanted to take a moment to share my experience. From start to finish, Carl was incredibly friendly and approachable, making me feel at ease during what could have been a stressful situation. His efficiency in addressing my concerns was impressive. Carl communicated clearly throughout the entire process, ensuring I was informed every step of the way. I truly appreciated his willingness to answer all my questions and provide detailed explanations. Moreover, Carl's knowledge and expertise were evident, and it made a significant difference in how I viewed the situation. His insights not only helped me understand the problem better but also gave me confidence that we were in good hands. I highly recommend Carl and Back Bay Pest Company for anyone needing pest control services. Thank you, Carl, for your exceptional service!”

K A. via Google

“Our technician was very friendly, knowledgeable, and took time to listen to my concerns and ask questions which meant a lot to me. He was able to target the issues we were having and took care of them the same day. I called on a Tuesday evening and they were out on Thursday morning. Quick and reliable service. We are very happy!”

Maria J. via Google