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“Here’s my honest review of Chet's. I canceled your service two years ago, yet you still send me emails asking for a review. So, here it is. I was a customer for many years, paying $80 every two months. Overall, the service itself wasn’t bad, which is what most people here seem to be reviewing. But let me explain why I canceled and why this review is far from glowing. You tried to scam me. Plain and simple. You told me I needed to tent my entire house for a termite infestation and quoted me $2,800. On top of that, your team used high-pressure sales tactics, warning me about rising costs and trying to rush me into making a decision. Thankfully, I decided to double-check. I hired a state-licensed inspector, someone who specializes in home inspections for the real estate industry. The verdict? There was no termite infestation. Instead, there were two small, localized areas that the inspector pointed out. They even told me exactly how to handle it, which I did for a grand total of $30. That was two years ago, and I haven’t had a single issue since. I still have both your written quote and the inspector’s written report. Honestly, I could’ve taken you to court for attempting to defraud me and your other customers. Instead of leaving a robotic, copy-paste response you’re probably planning, maybe it’s time for your company to get its act together. Do honest business. Update your logistics so you’re not pestering people who canceled years ago. You wanted a review? Well, here it is.”

Frank M. via Google

“This is an outstanding company with the absolute best customer service I have ever experienced! Not only are the owners and all of the employees wonderful but the product their company uses is the best out there. We live behind a wooded area and have never had an issue with pests. I had the pleasure of speaking with Carol and she is the best, most sweetest person ever. She helped navigate a mishap on my end and I am so grateful for such helpful people. This is a family owned business who you can tell works hard and cares about their customers. Eduardo and Ronnie are wonderful and what a pleasure dealing with such nice people who make it so obvious that they love what they do as well as the company they work for. Thank you for being a stand out company! I wish you ALL the business as you are a company that truly deserves it!”

Kara H. via Google

“Chet’s been treating us good for some time now, but honestly, I put this review down about their consistency in customer relation. In the time we have been with them we have only dealt with one tech, allowing that tech to be in-tune with the specific workings of our environment. Josiah has been an absolute pleasure and wealth of knowledge - may all the points be awarded to him.”

Tony F. via Google