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“If I could deduct stars I would!! My original contract states they would spray my yard monthly from Marcg through October. This year they have taken it uoon themselves to schedule in November and December, NOT SHOW UP, AND CHARGE ME. I normally pay online so they has my credit card info. THEY TOOK THE LIBERTY OF TAKING MONEY FOR SERVICES THAT DID NOT EXIST AND FOR WHICH THEY HAD NO AUTHORIZATION TO DO SO. THIS IS THEFT. I called and spoke with Rachel in billing when I saw the pending charge on my account and she said she would email corporate aro get the charge removed or refunded. I never heard back from her and the charge went through. I phoned her the second day, after the charge went through, and she said that she was sorry and would email corporate again to get the money refunded. My account is showing a charge for services in November and December that did not happen. November's eventually happened because I had to call and complain because I got a bill for services for which no one completed (I work from home). Now, in December, they have not only entered that they have come out and completed service which they haven't (nor were they supposed to according to our contract), they have run my credit card and taken money from me WITHOUT AUTHORIZATION. I have requested my contract cancelled. Supposedly they have done this. I am going to next report to the Better Business Bureau and authorities.”

Christine B. via Google

“NEW FEMALE "CO-OWNER" is very rude and has a very bad customer service relationship. The claim they were going to come out on a certain day and never called back or showed up. The original owner THE FATHER was more business oriented than his daughter. All she's doing is running the company into the ground.”

Kenneth P. K. via Google

“Please for the love of your home, DON’T USE THE COMPANY!!! No matter if you’re a buyer or seller of your home, stay clear from this company. We had FOUR other professional companies with great reviews look over our crawl space including inspectors and no termites were determined. This company comes along, with the request of the buyer at the end of our sale and all of a sudden they apparently see live termites. We had to then provide the buyer with the FOUR other letters from previous home inspections that stated that there was absolutely no termites. When they come back out the next day unexpected to say they left some equipment in our crawl space and want to give us quotes on their treatment, they of course want to let us know their price on treatment. My husband asked to go into the crawl space with her to see the live termites and of course nothing was there. She kept trying to put to some mud on the ground. We had another company that is well known with great reviews to come back out to look and they couldn’t see absolutely ANYTHING. NOTHING WAS THERE! They felt bad having to charge us to treat our home and we were told it was pointless to treat because there is absolutely no signs of live termites. We HAD to do it at that point at the buyers request. It almost cost the buyers their sale of their dream home and cost us close. We had to spend thousand to treat for what the other company said was pointless just to please the buyers. Completely pointless because the owners daughter of this company thinks she knows what she doing and wouldn’t budge even with us showing her four other letters of the house being clear and asking her to take us down and show us! The buyers were scared thinking we had termites and almost backed out of the sale until we got other letters from other true companies saying we didn’t have termites. Just stay clear of this company!! The will ruin you buying your home as a buyer and definitely cost you thousands as a seller. Hope that this review saves someone in the future. I hope this review and warning was worth you trying to scam someone. There is a reason this company has a 3 star review. Which is shocking it even has that many. Go somewhere else. If you’re a buyer, don’t waste your money for an inspection. If you’re a seller… put it in your contract to not even accept an inspection from them. It’s such a waste of time! Also, their treatment that they offer is well over what any reputable termite treatment would ever cost. Absolutely ridiculous! SCAM!!!”

Tara R. via Google