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“Jacob was so cheerful and experienced. It was such a comfort to know that he knew what to look for and how to take care of things quickly. He was so careful to put shoe coverings on each time he walked back down from the attic where he was setting traps for the rodents. He took time to explain things and I was so grateful he identified where they were coming in from near my AC unit and filled that opening with steel wool so they won't be able to come into my house any more. Please tell him Thank You very much! You have a wonderful service and I am very grateful!”

Lael H. via Google

“I have had Thorne do my pest control for more than 20 years. I have been pleased with the service until recently. I have now cancelled my service and I will find a new provider. My concern with Thorne is the lack of notice for treatments. Today they showed up expecting to do an interior treatment. They provided no notice and just expected me to be home whenever they showed up. This isn’t the first time this situation has occurred. I expect a service company to provide service to me rather than them expecting me to be of service to them. Don’t use Thorn if you expect to be treated with courtesy and respect for your time!”

Jeff J. via Google

“Be warned you will spend hundreds of dollars a year for sticky traps and bug spray that doesn’t work. EXTREMELY unsatisfied with the service. I had intially called for issues with mice. I was told a whole treatment plan with weekly visits for three weeks and a treatment to stop the mice. Come to find out their entire treatment plan is to POINT at an entry way and say this needs to be sealed and then lay some sticky traps down. They refuse to put poison anywhere. And when you need them to come back for another ‘treatment’ it’s to simply look for more entry points and to put some more sticky traps. The bug spray was an added bonus and even that didn’t work. Weeks after they sprayed I killed four spiders in a single morning yet it’s supposed to last an entire quarter. The tech himself was very kind and professional but the company, their policies and the product as a whole is wrong. Ive had other companies in the past do a more effective job and buying some poison and traps at the store is a lot cheaper.”

Christi P. via Google